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� ' � ' � � � � � ` � <br /> STRATEGIC GOAL #4 <br /> Improve the Work Environment for Employees <br /> O�J�CTIVES <br /> 1. Provide employees with quality education,training and career development <br /> 2. Instill and rr�aintain a professional departrr�ental culture <br /> 3. Identify appropriate and productive communication processes for integratingthe various �enerations of <br /> employees <br /> 4. Promote healthy living and lifestyle recommendations for public safety employees <br /> 5. Actively attract, recruit and sustain a highly motivated workforce <br /> 6. Develop a program and hiring process to focus on tiered learning approach in the 9-1-1 Center: <br /> a. Call Taking(18 to 21 years of age) <br /> b. Radio Dispatching and DCI (must be at least 21 years of age) <br /> c. Telecommunicator I <br /> d. Telecommunicator II <br /> e. Communications Training Officer <br /> f. Assistant Supervisor <br /> g. Supervisor <br /> 7. Revamp the training program to enhance and strengthen critical skills prior to on-the job training <br /> �. Implement Telecommunicator psychological testing <br /> 9. Develop program and process to retain new and existing staff <br /> 28 <br />