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20 <br /> 9-1-1 R ECO M M E N DATI 0 NS <br /> R-15 Hire additional Training/QA Officer (complete) <br /> Currently filled by Ms. Laurie Piche <br /> R-16 & 17 Hire Telecommunicator positions (in-process/on-going) <br /> New model of hiring Telecommunicators should help complete this <br /> recommendation <br /> Call Taker (can be under 21 years of age) <br /> Dispatcher (must be 21 years of age or older for DCI certification) <br /> 7 new employees will be released to the 911 Center in Oct./Nov. <br /> New Telecommunicator Academy to start Oct./Nov. <br /> 12 is the target for the next academy <br />