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DocuSign Envelope ID:9A0430D9-7ACC-4C25-8C5E-7A2C0072060E <br /> iii The Provider will interpret the information to the best of his/her ability <br /> iv The Provider shall provide OCHD with documentation of a valid NC interpreting <br /> nd transliterating license and proof of certification through the Registry of <br /> Interpreters for the Deaf'(RID) <br /> v. The Provider will follow the National Association of the Deaf — Registry of <br /> Interpreters for the Deaf (NAD-RID) Code of Professional Conduct which can be <br /> found at http://www.iid.oiz sciFFiles/File/NAD_RID_EIHICS.pdf and is hereby <br /> incorporated by reference <br /> c Client Confidentiality. <br /> i The Provider acknowledges that she/he may have access to information that is <br /> confidential and provided by state and federal laws and agrees to comply with all <br /> privacy policies, regulations, and laws as well as the Health Insurance Portability <br /> and Accountability Act(HIPAA) of 1996 (P.L.104-191). <br /> ii The Provider agrees to protect confidential information (e g, client name, <br /> appointment type, telephone number, health information) that he/she may receive in <br /> doing business with County the Provider should ensure proper, safe storage and <br /> protection of client information during use, and shredding/deletion of such <br /> information when it is no longer necessary for business purposes <br /> iii Breaches of client confidentiality will result in automatic termination of this <br /> Agreement. <br /> d. Scope of Services. <br /> i Procedures and Guidelines Upon Acceptance of an Interpretation Assignment: <br /> 1 The Provider agrees to give at least 24 hour notice if he/she is unable to <br /> participate in a scheduled client contact <br /> 2 The Provider will NOT be expected to make confirmation phone calls to <br /> clients in advance of an assigned appointment Furthermore, it is not <br /> acceptable for the Provider to give out his/her home telephone number oi <br /> cell phone number for later contact between the client and Provider. If <br /> asked, the Provider should generally instruct clients to call the Health <br /> Department front desk staff to schedule an appointment of to inquire about <br /> services <br /> 3 County's Responsibilities. County will compensate Provider as provided in subsection 4 for <br /> interpretation services at the rate prescribed. the Provider will record start and finish time <br /> worked to the minute. After the first two hours of service, payment will be calculated and paid <br /> per minute Per hour reimbursement will begin at the time the Provider meets with County staff' <br /> for the appointment There will be a minimum of one (1) hours of service for an appointment. <br /> County will reimburse the Provider for two (2) hours of interpretation service in the event of a <br /> same day cancelled appointment Ihat includes appointments f'or clients who do not show up for <br /> an appointment, and for those who cancel an appointment with less than 24 hour notice the <br /> County will not reimburse the Provider if an appointment is cancelled with more than 24 hours <br /> of notice <br /> Revised 06115 2 <br />