Orange County NC Website
Page 2 of 3 <br />Augustin (Yves) <br />Developed strategies to increase guests' satisfaction. <br />FORUM OF THE INTERNATIONAL COMMUNITY IN ITALY: <br />Public relation officer, <br />1996 Rome, Italy <br />•^Organized the absentee voters for the association of. Cote D'Ivoire citizens in Rome <br />during the 1996 Ivorian presidential elections. <br />•^Collected information on Xenophobia in .Italy and participated in organization of <br />conferences on topics of interests to the foreign community in Rome. <br />CENTRE SAINT LOUIS DES FRANCAIS: <br />Receptionist, 1994-1996^ ^ D ^ ^ Rome, Italy <br />•^Answered phone calls, greeted visitors and provided information at the French <br />National Library in Rome. <br />NATIONAL ASSOCIATION OF VOLUNTEER FIREMEN OF ITALY: <br />Volunteer fireman, 1994^ ^ ^ ^ ^ Sgurgola, Italy <br />•^Certified in the application of first-aid techniques. <br />PORTA PORTESE MARKET: <br />Salesperson, 1991-1994 ^ ^ ^ ^ ^ Rome, Italy <br />•^Sold antique textiles and linens. Developed ongoing customer relationships, <br />enhancing future sales. Handled cash transactions. Developed special seasonal <br />sales. Trained new employees. <br />Volunteer Experience: <br />FORUM OF THE INTERNATIONAL COMMUNITY IN ITALY: <br />Public relation officer, <br />1996 Rome, Italy <br />•^Organized the absentee voters for the association of Cote D'Ivoire citizens in Rome <br />during the 1996 Ivorian presidential elections. <br />•^Collected information on Xenophobia in Italy and participated in organization of <br />conferences on topics of interests to the foreign community in Rome. <br />NATIONAL ASSOCIATION OF VOLUNTEER FIREMEN OF ITALY: <br />Volunteer fireman, 1994^ ^ ^ ^ ^ Sgurgola, Italy <br />•^Certified in the application of first-aid techniques. <br />Education: <br />EDUCATION: <br />NORTH CAROLINA CENTRAL UNIVERSITY <br />•^MIS (Master of Information Science) Class of December 2005 <br />UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL <br />•^B.A. International Studies & B.A. Peace, War, and Defense, Class of May 2002 <br />• ^Academic Honors: Dean's List <br />TECHNICAL COLLEGE OF HOTEL INDUSTRY (Abidjan, Cote d'Ivoire) <br />•^Certificate of Hotel Management, April 1990 <br />