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2015-338-E DSS - Information, Inc. to provide 12 hours of onsite maintenance and application support of DSS daysheets $10,000
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2015-338-E DSS - Information, Inc. to provide 12 hours of onsite maintenance and application support of DSS daysheets $10,000
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6/2/2016 2:40:25 PM
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7/16/2015 10:12:10 AM
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BOCC
Date
7/16/2015
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Work Session
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Contract
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R 2015-338-E DSS - Information, Inc. - 12 hours of onsite maintenance and application support of DSS daysheets
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\Board of County Commissioners\Contracts and Agreements\Contract Routing Sheets\Routing Sheets\2015
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DocuSign Envelope ID:OA6FEBA7-7CB5-4523-A4D2-2089COOE5340 <br /> Reasonable effort will be made to respond to any support or maintenance requests within 24 <br /> business hours after receiving notice and sufficient information from the Client. <br /> New Releases <br /> The Consultant shall be responsible for providing technical support and correcting errors for the <br /> most recent release of the application provided to the Client as specified in the Delivery and <br /> Acceptance section of this Agreement. If the application is self-hosted, the Consultant shall <br /> continue to provide support for the two (2) immediately prior releases for a reasonable period, not to <br /> exceed eighteen (18) months. <br /> Revised June 2015 5 <br />
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