Agenda - 01-07-1980 - Laserfiche WebLink

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TELEPHONE EXCHANGE SYSTEM BID RECOMMENDATION It is recommended that Orange County lease/purchase over a five ,year period the Rolm CBX telephone exchange system from Centel Communications Company, P.O. Box 638, Madison, N.C. at a total price including maintenance of $228,790.20 on the basis of lowest responsible price. SYNOPSIS OF TELEPHONE EXCHANGE SYSTEM The Rolm CBX telephone exchange system recommended for lease/purchase from Central Telephone Company will expand the County's present capacity of 15 trunks and 225 lines to the specified 32 trunks and 278 lines. The system can be further expanded without additional switching equipment to 48 trunks and 320 lines. If necessary additional equipment can be purchased to expand the system to 120 trunks and 800 lines. The Rolm CBX will combine the two switching mechanisms leased from Central and located in the Courthouse and the Social Service Building into one switching mechanism. The Rolm CBX system is controlled by a programable software package which determines class of service for all stations and provides printouts that lists all out-going calls as to the extension placing call and the number called. As an additional control on long-distance call expenses, specific stations can be prevented from making long-distance phone calls. Some of this systems features are System Forwarding, Communication Line Service, Automatic Call Intercept, and System Speedcalling. System fon,aarding provdes an alternate answering facility for calls that are not answered after a preset time period, or where a called extension is busy, Phones in a specific group can be arranged so as one phone receives all incoming calls, if that phone is busy a second phone will automatically ring and so on. A group may also be arranged so that incoming calls are distributed evenly between all phones in the group. The communication (COM) Line Service allows stations to be arranged for intercom service, The COM grouping allows persons in a common work group to call each other by dialing fewer digits than the extension number. Automatic call intercept forwards calls to an attendant when the dialed number is uninstalled or out of order. System Speed calling provides a system directory of up to 1,000 numbers. These are commonly called numbers that can be accessed with abbreviated one, two or three digit numbers. Once accessed, the system will dial the full number, which can be up to 16 digits in length. Each touch tone station, besides the toll restriction option already mentioned have the following features: hold, transfer, call transfer with hold (in case the other line is busy) conference (maximum of eight parties) and call pick-up, where by an extension may answer ringing calls or acquire calls held for another extension by dialing the extension number called. Central Telephone Company has the responsibility of determining the specific needs of all the County operations and designing the system in the most efficient and economical way with review by the County's administrative officers.