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DocuSign Envelope ID:62A3314D-2E66-4A5A-9E7A-5FD781CF7066 <br /> sawsaw" Services Statement of Work <br /> Asset Recovery and Disposal Services <br /> Scope of Work <br /> This Statement of Work (called "SOW") between Lenovo (United States) Inc. ("Lenovo") and Orange County NC <br /> Government("Customer")defines the scope of work to be performed by Lenovo. In the event of conflict between <br /> the terms of this SOW and the Service Agreement,the terms of the Service Agreement shall prevail. <br /> 1.0 Scope <br /> This SOW describes recycling, refurbishment, data destruction and disposal service, or computer product <br /> purchase to be provided by Lenovo for Customer's existing on site, surplus desktop computers, mobile <br /> computers, servers, monitors, printers,and other computer equipment("Product"). <br /> 2.0 Services <br /> 2.1 Lenovo will support the receipt of Customer's Product, maintain records of Product received, and if applicable, <br /> remove Customer asset or property tags, overwrite or destroy hard drives, and recycle or dispose of Product in <br /> accordance with applicable regulatory requirements. Lenovo will also support the purchase of Product by third <br /> parties. <br /> 2.2 Services shall include, as applicable: <br /> 1. Packaging Product and palletizing Product for shipment to Customer's location; <br /> 2. Shipping the Product from the agreed location(s), subject to the minimum quantity for each shipment location <br /> in the Orange County/Wake County, NC area; <br /> 3. Removing Customer property and/or asset tags; <br /> 4. Performing Data Sanitization according to the National Institute of Standards&Technology(NIST) SP800-88 <br /> clearing standards or destroy storage device with tracking by the storage device's serial number and the <br /> parent Product's serial number; <br /> 5. Collecting optical media and portable magnetic media(CD's, DVD's, etc.) in a locked confidential container <br /> and destroying through a bonded process; <br /> 6. Providing certificate of data destruction by storage device serial number and the Product serial number; <br /> 7. Preparing the Product for purchase through a third party as set out in Section 8.0,Vendor Involvement; <br /> 8. Preparing assets for their redeployment, donation, lease return, or employee sale(does not include costs <br /> associated with repair, repair parts, or for such tasks as removing passwords to make product accessible or <br /> functional); <br /> 9. Recycling or disposing of Product in accordance with applicable regulatory requirements; <br /> 10. Providing a certificate of environmental disposition for recycled Product; <br /> 11. Providing a reconciliation report of Product received for each scheduled transaction by make, model, serial <br /> number and Customer location; and <br /> 12. Performing Monday through Friday during local business hours unless otherwise agreed. <br /> 13. Estimate and ensure that the total value of the property is less than$30,000. <br /> 3.0 Customer Responsibilities <br /> Customer shall: <br /> 1. Provide a record of assets to be serviced prior to start of engagement in the format specified by Lenovo, <br /> including asset count, manufacturer, make, model, asset address/location, Product operating condition and, if <br /> available, manufacturers'serial number; <br /> 2. Designate a project manager who will be the Point of Contact for all communications related to Services <br /> under this Agreement with the authority to act on behalf of Customer in all matters regarding this Agreement; <br /> 3. Provide the full address for each location, on-site contact name, phone number, e-mail address and any <br /> special access instructions for each location where the Services in this Agreement are to be performed;. <br /> 4. Provide a working environment at each location compliant with applicable health and safety regulations; <br /> Orange County NC Gov't-Lenovo Services Statement of Work(11 MAY 2015) Page 1 of 7 <br />