Orange County NC Website
Browse       Search
DocuSign Envelope ID: 79E3BFD4-30BE-4A79-9674-5A78DD593240 <br /> EXHIBIT 1 19 <br /> I <br /> EXHIBIT A <br /> Simpleview SERVICES <br /> I <br /> _ A 2 0m <br /> � � 9 <br /> Simpleview CRM Level 2 Licensing Included <br /> Simpleview CRM annual fee (includes hosting, updates, upgrades, and 10 Included $2,400 <br /> hours of free support per year) $1,200 flat + $1,200/year per user x 1.user <br /> Industry Partner Management Module Included <br /> Industry Partner Extranet Included <br /> Consumer/Visitor Inquires Module Included <br /> Inkind/Expense Tracking Components Included <br /> DMO Hosted Events Management Module (Partner Meetings, Luncheons, Included <br /> Tradeshows, Sales Missions, etc.) <br /> Dashboards Included <br /> Standard Reports Included <br /> Report Builder Included <br /> Form Builder Included <br /> Hosting, Point Updates, Version Upgrades Included <br /> Data Migration (Partner listings, special offers and visitor inquiries data Included <br /> migration included) <br /> Training -16 hours included; conducted virtually via GoToMeeting or similar Included <br /> Project management and Client Portal Access Codes (Ticketing System, Included <br /> Knowledgebase, Webinars, Users Forum) <br /> o I' M 41211 12MENNEEMOM <br /> *As part of this agreement, Client is allotted 30 support hours, which can be used at any time over a <br /> three-year term, at which point the hours will expire. Any overages during the contract term will be <br /> billed at $125/hour, or customer can purchase Additional Support Bundles at discounted rates and/or <br /> upgrade to the next CRM support level. <br /> Additional Support Bundles <br /> Premium Bundle $10,000/ Free Support and Bundles can be <br /> 100 hours used at any time within a given <br /> contract term. Bundles <br /> Discounted Bundle $6,000/ can be purchased at anytime <br /> 50 hours during an initial or renewal term, <br /> but do not carry forward from <br /> Hourly Support $125/hour one three-year term to the next. <br /> Pa e 11 <br /> 9 � 1 <br />