Orange County NC Website
U4L <br />Page 2 <br />SERVICE AGREEMENT <br />II. SERVICE PROVIDED: Contractor agrees to provide the following <br />service to the County: <br />(a) Contractor will correctly mail,.by First -Class mail, food <br />stamp coupons (hereafter called coupons) to clients desig- <br />nated by the County at the addresses furnished to the Con- <br />tractor by the State. <br />(b) Contractor will, within 24 -hours of receipt of the same from <br />the County, make any and all changes of the mailing lists to <br />comply with the applicable changes submitted to ensure the <br />correct mailing to clients at changed and corrected addresses. <br />(c) The Contractor will complete and deliver a monthly FNS -250 <br />report to the County for certification and forwarding to the <br />State Office. The Contractor will complete a daily Cashier's <br />Reconciliation Report (CDRR) and forward same to the County <br />along with a copy of the issuance register. The Contractor <br />shall also provide to the County such information needed by <br />the County to complete reports as may be required. <br />(d) In order to deter thefts, Contractor will stagger the dates <br />of mailing of coupons by date and zip code according to in- <br />structions from the County. <br />(e) Performance of service will be conducted in a manner to ensure <br />the confidentiality of information, data, instruments, docu- <br />ments, studies, and reports given to Contractor to use or pre- <br />pare for the County. <br />III. LIABILITY: Inasmuch as the County is liable to the State of North <br />Carolina for any unauthorized coupon issuances or coupon thefts and for any <br />coupon shortages or losses for whatever cause, including, but not limited <br />to, loss due to erroneous mailings, the Contractor agrees that it shall be <br />liable to the County in like manner and amount and shall hold the County <br />harmless from claims of the State arising from any such cause; the Contractor <br />further agrees: <br />(a) That it will maintain in full ford: and effect during the term <br />of this contract, or any renewal or extension thereof, such in- <br />surance or bond, and in such amount, as the County /City may re- <br />quire to indemnify the County /City against any theft of coupons <br />while they are in the actual or constructive possession of the <br />Contractor, its agents and employees, and against any loss or <br />shortage of coupons or other loss arising out of any act or <br />omission of the Contractor, its agents and employees. <br />(b) That if the County /City suffers any loss of any shortage or <br />reduction in coupons by reason of any act or omission of the <br />Contractor, its agents or employees, the County /City, at its <br />election, may recover the value of its losses by requiring <br />that the Contractor pay the amount of such loss or by deduct- <br />ing the amount of such loss from service payments due the <br />Contractor under this contract or both; but in no event shall <br />the amount recovered by the County /City hereunder exceed its <br />losses. <br />