Orange County NC Website
Browse       Search
and the — tabulation shall be delivered to the county_manacier <br />upon its completion. <br />(b) Whenever it is necessary to interrupt service <br />over the CATV system for the purpose of network or system <br />maintenance, alteration or re air, the qrantee shall do so at <br />such time as will cause the least amount of inconvenience to <br />its subscribers. Prior announcements of such service <br />interruption shall be carried on the a2propriate basic <br />service channel whenever possible. <br />(c) The grantee shall not give ,any_ priority r <br />undue advantage in service or maintenance to residents of any <br />particular development or nei hborhood. <br />(d) The grantee shall make a reasonable effort in <br />pod faith to resolve all complaints made to it re arding the <br />operation of its CATV s stem. The grantee shall forthwith <br />furnish to the County a copy of all complaints contained in <br />written_ correspondence it receives (other than notations or <br />comments written on invoices). If any complaint is not <br />resolved to the reasonable satisfaction of the person making <br />the complaint, such person -may appeal to the county manager. <br />The manager's resolution. of the matter shall be final unless <br />the manager's determination is overruled by the board. <br />(e) The grantee shall give notice of the existence <br />and availability of the complaint resolution procedures set <br />forth in this—section—to each subscriber at the time of his <br />initial subscription to the CATV system as and to those <br />,._n — <br />39 <br />