Orange County NC Website
representatives with the advice of the Orange County Director of Purchasing to determine whether <br />the requirements of this RFP are met. Broker shall have the capacity to contract services for one <br />year with a 2 year optional renewal, at the County's discretion, for a total contract term up to 3 <br />years. At the end of the three -year period, or earlier if annual renewal is not executed, the County <br />will use a competitive process to solicit broker services, if such services are required at that time. <br />The County reserves the right to reject any and all proposals for any reason whatsoever and to not <br />award a broker services contract at this time. <br />5. If deemed necessary by the evaluation committee, interviews may be scheduled with selected <br />prospective Agencies. This will permit further evaluation and will allow the County to inquire <br />further into the experience the Agency has had on similar projects, willingness to work closely with <br />County staff, thorough understanding of the various aspects of the project, ability to maintain a tight <br />schedule and complete the services on time, and other pertinent matters. <br />6. Proposals will be evaluated based upon several criteria. Award may be made to a qualified agency <br />that, based on the County's evaluation, submits the proposal that best meets the County's needs. <br />7. Proposals will be evaluated on the following criteria: <br />a. Scope of Services <br />i. Administer health care benefits and audit resulting contracts for accuracy of <br />coverage, terms, and conditions. <br />Review and make recommendations regarding (1) existing benefit plans and <br />programs, (2) modifications to the existing plan design, cost (rates), and cost shares, <br />and (3) potential benefit plans and programs including, but not limited to, self- <br />funding, HSA, and HRA options. <br />iii. Assist and advise the County in contract negotiations with benefit plan providers on <br />matters including, but not limited to, premium rates, benefit levels, performance <br />standards and guarantees, contractual terms and conditions, quality assurance <br />standards, utilization and performance reports, statistical and /or financial reports, <br />and plan specific data such as medical conditions, prescription drugs, high cost <br />procedures, in- patient data, etc. <br />iv. Provide timely notification of and assistance with understanding and implementing <br />new, updated or revised benefits, laws, regulations and programs including alerting <br />the County regarding any employee communication deadlines or communication <br />issues, and provide sample documents that may be used to notify employees and /or <br />retirees of any of these changes. <br />v. Provide timely notification of and assistance with understanding and implementing <br />new, updated or revised benefits, laws, regulations and programs as they relate to <br />plan documents or contracts. <br />vi. Provide consultation and guidance with respect to governmental mandates such as <br />FMLA, COBRA, HIPAA, ADA, ACA, USERRA, etc. <br />vii. Attend meetings of the Orange County Board of Commissioners or with other County <br />staff as requested. <br />viii. Provide open enrollment support including, but not limited to, developing timeline, <br />assisting with the development of open enrollment materials, coordinating and <br />participating in open enrollment meetings as reasonably requested. <br />ix. When employee benefits are marketed, prepare bid specifications, identify <br />appropriate markets, analyze proposals submitted, make recommendations, and <br />assist in negotiation of (preferably multi -year) contracts. <br />