Agenda - 06-28-1994 - VIII-K - Laserfiche WebLink

Browse Search

O R A N G E C 0 U N T Y BOARD OF COMMISSIONERS ACTION AGENDA ITEM ABSTRACT Meeting Date: June 28, 1994 Action Agenda Item # SUBJECT: Employee Assistance Program Contract Renewal DEPARTMENT: Personnel PUBLIC HEARING: Yes X }}No ATTACHMENT(S) : INFORMATION CONTACT: 1 - 1994-95 Contract amendment Elaine Holmes, Personnel Director dated May 26, 1994 Extension 2550 2 - Draft updated memorandum TELEPHONE NUMBERS: of agreement with Town Hillsborough-732-8181 of Hillsborough Durham-688-7331 Mebane-227-2031 Chapel Hill-967-9251/968-4501 PURPOSE: To approve continuation of the Employee Assistance Program (EAP) contract with Human Affairs International (HAI) for the period July 1, 1994 through June 30, 1995. BACKGROUND: The Employee Assistance Program contract was initially approved by the Board of County Commissioners in February 1990. The EAP provides Orange County employees and their dependents with confidential face-to-face assessment and counseling services, 24 hour a day emergency service, referral to community resources as needed, coverage for any personal problems, and follow-up on all cases. From April 1, 1993 through March 31, 1994, 20 Orange County employees and their dependents accessed the EAP. This is an overall EAP utilization rate of 3.8 percent. HAI projects an average utilization rate of 3. 1 percent for public employers with employee assistance programs similar to Orange County' s. For comparison, the Town of Chapel Hill's utilization rate is 3.7 percent and Durham County' s is 4. 1 percent. In addition to individual employee assistance during the past year, the EAP provided four conflict resolution sessions, one "Stress Management" training session for employees, and management consultation on various employee issues. In the coming fiscal year, a key service it is anticipated that HAI will provide is to advise and