Agenda - 02-17-2015 - 7a - Laserfiche WebLink

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ix. Describe your network capabilities and if you have any network modifications underway or planned in the future. x. Provide a count of your existing clients categorized by large (500 employees or more), medium (100 -500 employees), or small (under 100 employee) employer groups. A. State the number of clients with whom you currently work on a broker basis and how many on a consultant basis. xii. State the number of clients of similar size to Orange County, who in the last five (5) years their contracts have not been renewed, and give a brief explanation for the reason for separation. xiii. Provide the roles and qualifications of each person who would be working with Orange County. Include the number of clients each person is expected to handle and categorize their clients by large (500 employees or more), medium (100 -500 employees), or small (under 100 employee) employer groups. xiv. List for each person the professional designations earned which would apply to services required. Attach a copy of the Broker License for each applicable employee listed. xv. Describe the form of professional liability or errors and omissions insurance carried by your company and the amount of coverage. xvi. Indicate if any services will be provided by a sub - contractor and describe the type of service to be provided and the sub - contractor's qualifications. C. Strategic Planning i. Describe the resources available to help the County manage our benefits. ii. Outline a benefits strategythat would accomplish savings on health care benefits for Orange County employees and retirees and show results over five years. iii. Describe the methods to be used to assist the County with the competitive marketing and placement of our plans, including development of marketing specifications, identification of market conditions, evaluation of proposals, negotiations, and placement of insurance contracts for annual renewals that will result in monetary savings for Orange County. Describe in detail how the savings will be demonstrated. iv. Describe any program your company has developed to implement and maintain a self- insured employee health plan for a company, organization or municipality of comparable size to Orange County. v. Describe how the "rebidding" process of health care carriers will be handled. vi. Describe how plan design changes are handled. vii. Furnish a list of insurance companies, third -party administrators, and other providers for which your firm is an authorized agent or broker. viii. Describe your ability to integrate and manage data. d. Account Services i. Describe your company's account services department. ii. Describe your company's process for ensuring customer satisfaction. iii. State the turnover rate of the employees that perform the bulk of the problem - solving administration within your organization. Categorize employee turnover according to the group sizes: large (500 employees or more), medium (100 -500 employees), or small (under 100 employee) employer groups. iv. Describe the annual training (industry, internal, computer, other) your staff receives