Agenda - 02-03-2015 - 1 - Laserfiche WebLink

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R APPROVED BY BOCC ON XX /XX /XX UPDATED AS OF 9444-54-&012015 Purpose The primary purpose of this Strategic Communications Plan is to promote effective communication between and among the Orange County Board of Commissioners, the residents of Orange County, and the departments and staff of Orange County Government. Public access to government and freely shared information are cornerstones of the democratic process. Accordingly, this Plan is intended to simplify access to the Board of County Commissioners (BOCC) and to the workings of Orange County government. Consistent with the County's mission statement, this Plan establishes: guidelines, policies, and vehicles for accomplishing the Board's goals for effective communication; and best practices for organizing and executing communication efforts throughout Orange County government. Mission Orange County exists to provide governmental services requested by our residents or mandated by the State of North Carolina. To provide these quality services efficiently, we must: • Serve the residents of Orange County - our residents come first. • Depend on the energy, skills, and dedication of all our employees and volunteers. • Treat all our residents and all our employees with fairness, respect, and understanding. Objectives Objectives of the Strategic Communications Plan include: • To establish the communications roles of the Board of County Commissioners • To establish the communications roles of departments /staff /county management • To establish the communications roles of the Public Affairs Office/ Public Information Officer • To establish the ways in which County government entities receive and process information from the public and respond to the public -3-