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Attachment A <br />Orange County Public Library 2013 -2016 Strategic Plan <br />Progress Update (November 2014) <br />Strategic Priorities <br />Outcomes and updates <br />1 — Library collections and materials <br />Developed monthly 10 Second Survey to gather targeted feedback from <br />Action Steps: <br />customers on a range of topics, including programming, reading interests, <br />1) Offer collections that <br />and use of electronic resources beginning in November 2013. The 700+ <br />consider customer <br />responses over the past year have been used to help inform staff planning <br />preferences and provide <br />and decision making. <br />materials in quantities that <br />Sierra, the integrated library software was launched May 2013. Decision <br />meet demand <br />Center tool is used to analyze circulation patterns. This tools helps us <br />2) Organize library materials and <br />identify high- demand titles and order additional copies, decreasing overall <br />collections so they are easily <br />wait time for customers. <br />found by customers <br />. <br />Installed new signage to improve wayfinding for customers in Spring 2014. <br />3) Promote the collections and <br />. <br />Launched "Staff Recommends" program in July 2014 to highlight materials <br />materials available through <br />enjoyed by Library Staff. <br />OCPL <br />. <br />NoveList Select launched in Spring 2014 with over 2000 uses to date. This <br />new service provides an amazon.com style of "If you liked this item, then <br />consider this..." within the library catalog. <br />2 — Community Connections <br />. <br />Implemented official volunteer program. In the past 10 months, over 2000 <br />Action Steps: <br />hours of volunteer service have been completed. <br />1) Provide opportunities for the <br />. <br />Library staff piloted the county -wide Safety Training program. Training <br />community to engage with <br />sessions were led by AMS, Sheriff, Risk Manager, EMS, and Emergency <br />and support the library <br />Services departments. <br />2) Provide services that extend <br />. <br />Library has worked to expand library reach by partnering with other county <br />beyond library walls <br />agencies and departments. Examples to date include the installation of a <br />3) Raise awareness of library <br />"Little Free Library" in Cedar Grove Park in October 2014, and outreach in <br />services <br />Northern Orange County through Orange County Literacy Council <br />4) Collaborate with local <br />partnership. <br />organizations <br />In collaboration with AMS, plans include providing a library presence in rural <br />