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• The Youth Services Department re- designed and launched new programming strategies <br />for the Summer Reading programming and regular monthly offerings which now focus <br />on early family literacy. The increase in Summer Reading participation benefitted from <br />our new customer service model — no forms, no restrictions, no red tape, - just good will. <br />• In November 2013, the Board gave the go -ahead for public input sessions for a future <br />Southern Branch which took place in the spring of 2014. An extensive publicity <br />campaign was launched resulting in over 350 people participating in public forums and <br />through other online /paper opportunities. <br />Attachment A provides further information on the first year activities. <br />While traditional library services continue to heavily utilized, we must respond to the changing <br />needs of the community and adapt to ensure the Library impacts the lives within the community. <br />In the coming year we will explore extending on our current early childhood /family literacy <br />programs, collaborate with other county departments in service to the elderly or homebound, <br />and seek to expand our digital collections based on customer feedback. <br />Through the life of this plan the Orange County Public Library seeks to be an essential <br />resource for our residents. With a stronger technology infrastructure and a Strategic Plan that <br />looks outward to serve our customers, the Library aspires to deepen and expand its community <br />relationships, be a major partner and collaborator in the community and serve as an agent for <br />innovation and change. As always the strong support of the Board of County Commissioners, <br />County Management, Friends and Orange County residents will continue to be critical to our <br />success. <br />