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DSI COMMUNICATION spins improv and comedy into non - traditional organizational development • and communication training programs. rams. g Companies are recognizing that employees need not only the technical skills but the interpersonal and leadership skills to ensure success. DSI COMMUNICATION provides training to improve business skills including, but not limited to: Sales Raising Your Energy, Building Relationships, Listening and Questioning, Creatively Solving the Customer's Problem C,V.�A�° Imdll.il: Developing Trust, Listening and Questioning, Handling Difficult Customers, Effectively Communicating Over the Phone Communication Active Listening, Reading Non - Verbal Communication, Resolving Conflict, Networking, Sharing Your Ideas Problem olvin ,� Brainstorming, Resolving Conflict, Creatively Generating Solutions Team Building Building Trust and Collaboration, Being Flexible, Exploiting Positive Patterns, Problem Solving, Resolving Conflict Principal Zach Ward has consulted and delivered international projects for Proctor & Gamble, Comcast, Motorola, Cisco, Glaxo SmithKline, Monster.com, Old Navy, Reality Check, Leadership Triangle, YMCA and Duke Corporate Education and has provided comedy talent for events all across the country. "In a business world that's more uncertain than ever it pays to be able to think on your feet." CNN EXECUTIVE EDUCATION "Business schools are integrating acting and improvisation work into the MBA curriculum as a way to boost students' communication and presentation skills." BUSINESS WEEK 76 "Intensive comedy training can be a boon to business." NEWS & OBSERVER Contact Zach Ward at (gig ) 225 -6330 to have a program customized for your organization.