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................ ................................... <br /> DocuSign Envelope ID: F9EEB204-AFE5-4984-B49A-37234E3B3DBD <br /> 1 Overview <br /> ........... <br /> 1 A Executive Summary <br /> Orange County has made a significant investment in its facilities and the complex <br /> technical building autorriation systen'is which are critk',al to productive operations. <br /> This proposed service Solution, our Service Agreerrient, will proactively serve to <br /> protect that SLAbstantial investrmnt through a program of planned service tasks by <br /> our trained;technicalI staff. <br /> This Service Agreement has been specifically developed to Support Your unique <br /> facilities, and the services provided herein will help you in a(,hieving your goals. <br /> A suirnmary of the service program developed by Orange County and Siernens is listed <br /> below: <br /> Building Autornation:Systern Services <br /> • Factory Systern Maintenance& Energy Optirnization Program <br /> o Public Works- Siernens,Database Server <br /> * Richard I..... Witted E I u rna n Services Center <br /> * Office Building <br /> * Library <br /> Anjrnall Services Center <br /> 0 JUStice Facility <br /> • Apogee insight Software Updates—Server& Client. <br /> • Onil iine/Rernote System Support&Dia,gi,nostics, <br /> • Onsite OperatorTraining!Program Quarterly 4 Hour Sessions <br /> • Classroom Training with Hands On Labs—2 Class,Seats <br /> • Onsite,Energy Mariagemerit,/Building Automation Specialist Flextime <br /> ,General Services <br /> * Priority Based Emergency Phone& Online Response 24 7 l 365 <br /> * Priority Based Emergericy nsite Response 24/7 13665 <br /> * Dedicated Service Program Manager& Service Tochnician Team <br /> * Service Program Log Book&Written Reports of All Services Performed, <br /> * Service Program Labor Discount- Up to 201/o,off Standard Rates, <br /> * Service 11rogram Material Discount-Additional 20%off Sicrnens List <br /> Siernens Industry, Inc. May 301, 2...014 Page 2 <br />