Agenda - 12-09-1995 - Attachment 2

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Summary of Opportunities/Strategies Group A - Facilitator, Beverly Foster Opportunity: Time for a paradigm shift from service providers to resource consultants to foster client independence. Strategies: 1. Value the individuals contributions by: training citizen volunteers on advisory boards, responding to Task Force Reports with follow-up, and using the consumers as a source of information and ideas for solutions. 2. Agencies need to reevaluate goals internally and determine the value of their services to the community. Group B - Facilitator, Jan Schopler Opportunity: A chance for effective collaboration and expanded participation. Strategies: 1. Redefine agencies role from service provider to service facilitator. Agencies need to identify outcomes, enable consumer input and advocacy, evaluate program effectiveness, monitor for quality assurance, determine best allocation of resources, promote user-friendly services and easy access, and provide linkages through technology. 2. Use existing collaborative efforts to deal with current.issues, and hold forums for agencies to either improve or expand collaboration around specific issues. Group C - Facilitator, Tony Dalton Opportunity:.There is a "tornado" coming in 12-18 months. There is a sense of urgency. We cannot afford to wait. ,Strategies: 1. Define the net for the most vulnerable, and involve consumers in the definition and redesign of service delivery. 2. Continue the dialogue begun by the forum being sure to involve all agencies and other concerned groups like churches and schools. Consider forming a task force to address human services issues on an ongoing basis. 3. Use HSAC as a voice for advocating change.