Agenda - 12-09-1995 - Attachment 2

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• The types of change that were expressed by the participants will have to take place at the individual agency level. Each agency will be requested to reexamine its mission and the use of its personnel. Responsible Parties: Agencies • Training resources must be identified for program evaluation; producing outcome measures; shifting from service providers to service brokers; defining priorities in a time of increased demands for assistance; and developing peer support and peer mentoring programs for client, etc. Responsible Parties: Agencies, University, County Government • Agencies should join together at common locations such as schools, libraries, or community sites to provide comprehensive assistance to consumers. This group of collaborators could move to different locations across the county to be most accessible. The County could support initiatives such as these with financial incentives. Responsible Parties: Agencies, County Government • The development of collaborative efforts among the university, the hospital, and area agencies is needed to combat community issues. If we can take the initiative and decide how we are going to make some of these changes in Orange County, then we can ultimately develop our own unique service system designed for the needs of our citizens. Responsible Parties: Healthy Carolinians Task Force • Two groups focused on the necessity to keep the best interests of our clients, or service consumers, in the forefront during this time of flux. We need to define the "safety net," or minimum standard of life that we are willing to provide, and determine how these basic services will be funded and provided. While a goal of all or our services is to foster independence, we must also help those who become independent to maintain that status. For example, we need to continue services like Medicaid, for people as they obtain employment, and to assist with day care, transportation and other services that can help people keep their jobs. Peer support can be implemented to help consumers develop their own support systems which will foster self-support. Responsible Parties: Agencies, County Government, HSAC Conclusion As the year progresses and changes begin to unfold, HSAC members will continue a dialogue with human services personnel, county commissioners, and consumers to assist with issues of coordination and sharing of information. Each agency will have to look closely at its system of service provision, and find new ways of helping consumers meet their needs. HSAC members will also solicit information and ideas from agency personnel to assist in determining our best role for continuing the dialogue between human services agencies in our county. A list of HSAC members is attached. Your comments and suggestions are requested in order that the work of one day can continue throughout the year.