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1 g <br /> Lincoln County Government Emp{oyee Feedback Handout <br /> Which of the eight indices is most important to citizens? - About Organization <br /> Employees' responses: Citizens' responses.: <br /> Fiscal Fiscal <br /> Responslblllry Responsibility Citizen 2oX citizen <br /> 27% Influence <br /> 47. Influence <br /> 2% <br /> Convenience <br /> 9% Convenience <br /> 13% <br /> Fairness <br /> 26% <br /> Fairness <br /> Security � <br /> 16% 12'/. <br /> i Securtty <br /> 9% <br /> Problem Reliability <br /> Solving Personal 14% Problem ReI15X lty <br /> Approach Attention srt Personal <br /> 12% 6% Approach Attention <br /> Index Descriptions: <br /> Convenience- providing services that are easily accessible Problem Solving Approach-providing services by working <br /> and convenient with citizens <br /> Security- providing services in a way that makes citizens Fairness- providing services in a way that is fair to all <br /> feel secure and confident <br /> Fiscal Responsibility- providing services in a way that uses <br /> Reliability - providing services reliably and accurately money responsibly <br /> Personal Attention-providing services in a way that is Citizen Influence-providing services in a way that <br /> personalized, courteous, and attentive citizens can have influence in how the service is <br /> delivered <br /> Organization 62 <br /> Page 62 <br />