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DocuSign Envelope ID:A4C366A3-F5D9-473B-9218-AF49BCCA02E0 <br /> Addendum to 2014-2015 Willis Fee Agreement <br /> 20% of the Willis fee is at risk based on the below mutually agreed upon, <br /> measurable goals and objectives: <br /> ➢ Establish Business and Legal Resources (BLR) site by 6/1/2015. <br /> ➢ Complete ergonomics assessment for Animal Control, Emergency <br /> services, and Solid Waste departments by 9/1/2015. <br /> ➢ Establish on-line certificate tracking tool and protocols by 6/1/2015. <br /> ➢ Set up client Willis On-Line portal by 6/1/2015. <br /> ➢ Complete 4 claim reviews by 11/30/2015. <br /> ➢ All telephone calls, emails, written correspondence, etc. will be addressed <br /> within 24 hours. <br /> ➢ All policies will be delivered to Orange County within 30 days of receipt <br /> from the carrier(s) to Willis. <br /> ➢ Initial program design presented to Orange County no later than 30 days <br /> prior to renewal <br />