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DocuSign Envelope ID:A4C366A3-F5D9-473B-9218-AF49BCCA02E0 <br /> Wl 1 S <br /> Attachment D <br /> Orange County Willis of North Carolina, Inc. <br /> PO Box 8181 214 North Tryon Street, Suite 2500 <br /> Hillsborough,NC 27278 Charlotte,NC 28202 <br /> SERVICE AGREEMENT <br /> 1.0. Services and Responsibilities <br /> 1.1 We are committed to acting in your best interests in providing services to you.We will place <br /> the following lines of insurance coverages for you as needed (the "Coverages"),provide routine <br /> policy service on all policies we place for you and provide the other services described herein <br /> (collectively,the"Services"): <br /> • Workers' Compensation or Excess Workers' Compensation <br /> • Commercial General Liability <br /> • Business Auto Coverage <br /> • Umbrella Liability /Excess Umbrella Liability <br /> • Employment Practices Liability <br /> • Crime <br /> • All Risk Property Coverage <br /> • Environmental Liability Coverage <br /> • Online Certificate Tracking to include certificates issued on behalf of Orange <br /> County as well as those issued by other vendors naming Orange County as <br /> an additional insured or certificate holder <br /> • Business and Legal Resources <br /> • Ergonomic Assessment for Specific tasks performed by the Animal Control, <br /> Emergency Services and Solid Waste Divisions <br /> 1.2 The Services we provide to you rely in significant part on the facts,information, and <br /> direction provided by you or your authorized representatives. Accordingly,you must provide us with <br /> complete and accurate information regarding your loss experience,risk exposures,changes in the <br /> analysis or scope of your risk exposures,and any other information reasonably required or requested <br /> by us or insurers. It is important to advise us of any changes in your business operations that may <br /> affect our Services or your Coverages.Willis is not responsible for any consequences arising from <br /> any delayed,inaccurate or incomplete information. <br /> 1.3 At the time of binding,we will review the financial soundness of the insurers we recommend to <br /> provide your Coverages based on publicly available information,including that produced by well- <br /> recognized rating agencies. Upon request,we will provide you with our analysis of such insurers.We do <br /> not guarantee or warrant the solvency of any insurer or any intermediary that we may use to place your <br /> Coverages. <br /> 1.4 Willis will work with your staff to update insurance underwriting data about the Coverages. <br /> You agree that you will make all final decisions relating to your Coverages,risk management,and loss <br /> Short Form PC Fee Agreement 30 July 2014 Page 1 of 6 <br />