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DocuSign Envelope ID:A4C366A3-F5D9-473B-9218-AF49BCCA02E0 <br /> POSITION y / <br /> / <br /> r / <br /> / r l <br /> Client Advocate, Willis Public Entity Group <br /> PROFESSIONAL EXPERIENCE <br /> Carol has 17 years of experience in the insurance industry and currently serves <br /> as a Client Advocate. She manages all aspects of the day-to-day servicing of our <br /> clients. She has experience with many different aspect of the insurance field <br /> including underwriting, marketing and servicing. <br /> Before joining Willis in 2007, Carol was an Account Executive at Arthur J. <br /> Gallagher where she managed the North Carolina Public Entity gook of <br /> business. Prior to that„ she was an Account Coordinator at Aon Risk Services, <br /> Inc. working on complex accounts. She started her career at as a Middle <br /> Markets underwriter at The Hartford. <br /> CREDENTIALS <br /> University of North Carolina of Charlotte- Masters of Business Administration <br /> S.U.N.Y Plattsburgh- Bachelors of Science International Business <br /> Certified Insurance Counselor (CIC) <br /> Certified Risk Manager (CRM) <br /> POSITION Senior Client Manager, Willis Public Entity Group <br /> PROFESSIONAL EXPERIENCE <br /> Kim has 27 years of experience in the commercial insurance industry and <br /> currently serves as a Senior Client Manager. She manages all aspects of the <br /> day-to-day servicing of our clients. She has experience with different aspects of <br /> the insurance field including marketing and .servicing. <br /> Before joining Willis in 2013, Kim was an AVP Client Advisory Representative at <br /> Marsh & McLennan Companies where she helped manage a large book of <br /> business in various industries. Prior to that she worked in underwriting at USF&G <br /> Insurance Company. <br /> CREDENTIALS <br /> Certified Professional Service Representative <br /> Certificate of General Insurance <br />