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DocuSign Envelope ID:A4C366A3-F5D9-473B-9218-AF49BCCA02E0 <br /> no Work hand and hand with the claims advocate in loss investigation <br /> and loss mitigation <br /> vn EMS consultation and training <br /> �,%i Ergonomics-Train the Trainer"Body in Motion" Seminars <br /> sm Emergency Planning and Evacuation Procedure Implementation & <br /> Coaching <br /> mm Month ly/Quarterly Safety Advisories/Bulletins (injury of the month- <br /> what Went wrong?) <br /> SAFET`t�' "MULS AND <br /> As an important client of Willis, you will be provided an annual <br /> subscription to the JJ Keller Online Safety resource, <br /> Ojkelleronline.com). This is an outstanding resource for hundreds of <br /> safety training programs, safety inspection forms, sample manuals, <br /> research materials and more. Willis strongly believes that through <br /> quality and easy accessible safety tools we can continue to contribute <br /> to the reduction of risk and losses for Orange County. <br /> As part of our proposed annual fee we have included 40 hours of risk <br /> control services. <br /> '113 u_,/.wvi SEMU"S TO AS&ST WITIA AUDI-TING TO BE COND ED UP 1F0 A <br /> QUAR"rERLYBASB SPUT E RESOLUTION OR COVERAGE NTERFIRETNTION. <br /> gym,LAIRVIS A,DV0C SFr C"",,,, <br /> Your Willis Claims Contact will be Mike Bradshaw, he will assist and <br /> consult on difficult claims and coverage disputes and focus on <br /> reducing your total cost of risk through program analysis, <br /> implementation of industry best practices and process improvements. <br /> We have the ability to provide technical claim expertise in all aspects of <br /> the claims discipline for all lines of coverage brokered by Willis and we <br /> act as an advocate at all times. <br /> Once a claim occurs, the level of expertise of your claims staff and that <br /> of your broker determine the ultimate cost of the loss. By aggressively <br /> managing the claims process, Willis can ultimately favorably impact <br /> reserve levels and thus pricing and total cost of risk for Orange County. <br /> This process starts with an assessment of your current prograrn. <br /> Specific areas of responsibility include: <br /> orange County—Request for Broker QuaNfioaUcns and Conceptual Proposal-September 23,2014 19 <br />