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Minutes 10-14-2014 Late
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Minutes 10-14-2014 Late
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11/24/2015 11:56:12 AM
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BOCC
Date
10/14/2014
Meeting Type
Work Session
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Minutes
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Agenda - 10-14-2014 - Agenda
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Agenda - 10-14-2014 - 1
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Commissioner porosin said he liked the colors, and he thinks this is a vast <br /> improvement on what the County has now. He suggested looking at the current website and <br /> considering the five most commonly used items if you want to know about content. He said <br /> this proposal is an improvement over the current text heavy site. He likes the search bar. <br /> Commissioner Pelissier said she likes the general format. She said the search feature <br /> is very important. She asked how many members of the public gave feedback. <br /> Jim Northrup said there were two small focus groups of customers from the Library and <br /> the Department on Aging. <br /> Commissioner Pelissier said the Board has said in the past that they would like a way <br /> for the public to leave comments. She questioned whether this warrants some space or a <br /> special tab. <br /> Commissioner Rich said the strategic communications group discussed the public <br /> comments issue today, and this being discussed as part of that plan. <br /> Commissioner Rich said she liked the new design, and it is nice that it is not so text <br /> heavy. She agrees that the search on the present website does not work well and this is an <br /> important feature to get right. <br /> Commissioner Rich said it is important to make it easy to find phone numbers and <br /> addresses. <br /> Commissioner porosin said he would support having the main number at the bottom of <br /> the first page. He would like to see a "contact us" tab on the front page in a big blue box that <br /> links to a contact list of every department head. <br /> Jim Northrup said the "contact us" will be on every page above the search tab. He said <br /> each department will also have a "contact us" on their individual page. <br /> Commissioner porosin said it should be as few clicks as possible to get to the contact <br /> information for the department heads. <br /> Commissioner Price echoed Commissioner porosin and Commissioner Rich's <br /> comments about the contact information. She asked about the "stay connected" link. <br /> Carla Banks said this will give a listing of all of the Facebook and Twitter social media <br /> pages. <br /> Commissioner Price said she just thinks the contact information should be easy to <br /> access and should be a one click item. <br /> Commissioner McKee also agreed with the previous comments. He said once they get <br /> this up and running they need to visit the issue of the main phone line. <br /> Chair Jacobs asked how staff reconciles the differing opinions of the County <br /> departments and the opinions of the focus groups. <br /> Jim Northrup said staff mainly looked at the average and above ratings. He said there <br /> was not that much disparity when you looked at it this way. He said the meetings being held <br /> are with the cross sections of the departments. He said staff is reconciling the opinions of the <br /> public and the designs of the department. <br /> Chair Jacobs noted some specific examples from the survey results. <br /> Bonnie Hammersley said this website is being built for the public, and it is more <br /> important to focus on the audience. She said content is important, but it is most important that <br /> the public can get information from their government. <br /> Chair Jacobs agreed with the comments from the other Commissioners. He said he <br /> likes the colors, but he feels that some of the tabs are not clear. <br /> Carla Banks said the tabs were categorized based on who would come to the site. She <br /> said the resident tab is for people who live here; the business tab is for local businesses; and <br /> there is also a visitor tab. <br /> Chair Jacobs said he feels some of this is redundant. He likes that there is a tab that <br /> gives access to other County governmental sites. <br />
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