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Carolina 9-1-1 Board Emergency Telephone Fund (ETF). The ETF is derived from the monthly <br /> 911 service charge that is imposed on each active voice communications service connection <br /> (land and mobile) that is capable of accessing a 911 system. The North Carolina 9-1-1 Board <br /> makes a monthly distribution to the primary PSAP (Orange County 9-1-1) from the pre- <br /> designated amount allocated to the County each year. This expense is covered under the <br /> annual ETF allocation and is not borrowed money or a loan. <br /> Orange County One Time setup fee: $22,246.00 <br /> Orange County Recurring Payment: $25,789.92 <br /> Total Customer Sale Price over 60 months: $1,585,654.53 <br /> It is noted that the monthly expense for NG911 is substantially more than in previous years. <br /> The increase is due to the network(s) required to support text and video to 9-1-1, as well as <br /> added features and capabilities, such as transferring Automatic Number and Automatic <br /> Location Identifiers (ANI/ALI) to another community or county, which increases efficiency and <br /> provides better customer service for the 9-1-1 caller, and the County's stakeholders. <br /> Chair Jacobs asked Jim Groves to clarify where the Emergency Telephone Funds <br /> (ETF) are derived from. <br /> Jim Groves said these phones will have an attached 911 service fee, and all of this <br /> goes to the 911 board at the state level. He said the board then looks at the primary public <br /> safety answering points and allocates money based on the previous year's spending. He said <br /> this fee is already being paid by residents of N.C. <br /> Commissioner Pelissier said she would like to hear some examples of how information <br /> is received from medical alert systems. <br /> Jim Groves said these medical alert systems now work off of a GPS location, and this <br /> information can come directly into the 911 system. <br /> Commissioner Rich asked for information on the advantage of having video. <br /> Jim Groves said if telecommunicators can see what is going on, this information can be <br /> shared with responders and law enforcement. He said this is seen as something for the future. <br /> Commissioner Gordon asked how home alarm systems work now versus how they <br /> would work with Next Generation. <br /> Jim Groves said things would be very similar. He said these calls go to a central <br /> monitoring agency who determines if there is truly a fire before calling the 911 center. He said <br /> the preference is to keep this the same. <br /> Commissioner Gordon asked if there is any difference in the data that is provided. <br /> Dinah Jeffries said the difference is that alarm companies can transfer information to <br /> the 911 system by computer now. She said with Next Generation 911 videos can be sent from <br /> the home, and the current system can't receive that. <br /> Chair Jacobs said stickers are put on the windows of homes stating that animals are <br /> inside the house. He asked if this information can be pre-loaded into the system. <br /> Dinah Jeffries said this information can be pre-loaded now, but it would be helpful if <br /> there is an actual video, so that responders can see the location of people or animals in the <br /> house. <br /> Commissioner Rich asked how will people know to send a text message rather than <br /> calling. <br /> Jim Groves said there would be a very robust public relations campaign to introduce <br /> this. <br />