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ARY M 4 Of\ <br />MEMORANDUM <br />To: County Commissioners <br />From: Joyce Pearson, Register of Deeds <br />Jo Roberson, Revenue Director <br />John Smith, Assessor /Land Records <br />Subject: Plans for the Upcoming Relocation <br />Date: February 14, 2008 <br />We are excited'to report that within the next few weeks the Register of <br />Deeds and the Revenue and Assessor/Land Records Departments will be <br />relocating to the new Gateway Center at 228 S. Churton Street, <br />Hillsborough. <br />As the Board will recall, furniture for the new facility was approved on <br />February 5, 2008. It will be delivered and installed around the first week of <br />March in preparation for the departments to move their records and other <br />departmental items during the weekend of March 15. We are proposing <br />to close offices to the public on Monday, March 17 and Tuesday, March <br />18 so the staff may set up and organize offices and public areas to provide <br />the appropriate level of customer service on the first day of operation in <br />the new building. The first day of operation at the new location will be <br />Wednesday, March 19, 2008. <br />Through the collaborative efforts of the affected Departments, the <br />Manager's office and County Commissioner's office a plan is being <br />formulated to inform and educate our residents about the relocation so its <br />effect on them will be minimized. A list of proposed outreach actions is <br />attached to this memorandum. <br />Further, on March 17 and 18 when the offices are closed, the phone lines <br />to the main departmental telephone numbers will be directed to a voice <br />mail system that will provide pertinent information about the offices being <br />closed, reopening date, new location and service alternatives for paying <br />taxes. Callers may choose to leave their name, number and a brief