Agenda - 11-18-2014 - 6a - Laserfiche WebLink

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1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 (land and mobile) that is capable of accessing a 911 system. The North Carolina 9 -1 -1 Board makes a monthly distribution to the primary PSAP (Orange County 9 -1 -1) from the pre - designated amount allocated to the County each year. This expense is covered under the annual ETF allocation and is not borrowed money or a loan. Orange County One Time setup fee: $22,246.00 Orange County Recurring Payment: $25,789.92 Total Customer Sale Price over 60 months: $1,585,654.53 It is noted that the monthly expense for NG911 is substantially more than in previous years. The increase is due to the network(s) required to support text and video to 9 -1 -1, as well as added features and capabilities, such as transferring Automatic Number and Automatic Location Identifiers (ANI /ALI) to another community or county, which increases efficiency and provides better customer service for the 9 -1 -1 caller, and the County's stakeholders. Chair Jacobs asked Jim Groves to clarify where the Emergency Telephone Funds (ETF) are derived from. Jim Groves said these phones will have an attached 911 service fee, and all of this goes to the 911 board at the state level. He said the board then looks at the primary public safety answering points and allocates money based on the previous year's spending. He said this fee is already being paid by residents of N.C. Commissioner Pelissier said she would like to hear some examples of how information is received from medical alert systems. Jim Groves said these medical alert systems now work off of a GPS location, and this information can come directly into the 911 system. Commissioner Rich asked for information on the advantage of having video. Jim Groves said if telecommunicators can see what is going on, this information can be shared with responders and law enforcement. He said this is seen as something for the future. Commissioner Gordon asked how home alarm systems work now versus how they would work with Next Generation. Jim Groves said things would be very similar. He said these calls go to a central monitoring agency who determines if there is truly a fire before calling the 911 center. He said the preference is to keep this the same. Commissioner Gordon asked if there is any difference in the data that is provided. Dinah Jeffries said the difference is that alarm companies can transfer information to the 911 system by computer now. She said with Next Generation 911 videos can be sent from the home, and the current system can't receive that. Chair Jacobs said stickers are put on the windows of homes stating that animals are inside the house. He asked if this information can be pre - loaded into the system. Dinah Jeffries said this information can be pre - loaded now, but it would be helpful if there is an actual video, so that responders can see the location of people or animals in the house. calling. Commissioner Rich asked how will people know to send a text message rather than Jim Groves said there would be a very robust public relations campaign to introduce this. Commissioner Rich said it is important to include the school boards in this educational process. She said she can see this texting being abused if people don't understand what a 911 call is. Chair Jacobs asked if every county fully funds their 911 centers.