Agenda - 11-18-2014 - 6a - Laserfiche WebLink

Browse Search

20 1 Commissioner Dorosin said he would support having the main number at the bottom of 2 the first page. He would like to see a "contact us" tab on the front page in a big blue box that 3 links to a contact list of every department head. 4 Jim Northrup said the "contact us" will be on every page above the search tab. He said 5 each department will also have a "contact us" on their individual page. 6 Commissioner Dorosin said it should be as few clicks as possible to get to the contact 7 information for the department heads. 8 Commissioner Price echoed Commissioner Dorosin and Commissioner Rich's 9 comments about the contact information. She asked about the "stay connected" link. 10 Carla Banks said this will give a listing of all of the Facebook and Twitter social media 11 pages. 12 Commissioner Price said she just thinks the contact information should be easy to 13 access and should be a one click item. 14 Commissioner McKee also agreed with the previous comments. He said once they get 15 this up and running they need to visit the issue of the main phone line. 16 Chair Jacobs asked how staff reconciles the differing opinions of the County 17 departments and the opinions of the focus groups. 18 Jim Northrup said staff mainly looked at the average and above ratings. He said there 19 was not that much disparity when you looked at it this way. He said the meetings being held 20 are with the cross sections of the departments. He said staff is reconciling the opinions of the 21 public and the designs of the department. 22 Chair Jacobs noted some specific examples from the survey results. 23 Bonnie Hammersley said this website is being built for the public, and it is more 24 important to focus on the audience. She said content is important, but it is most important that 25 the public can get information from their government. 26 Chair Jacobs agreed with the comments from the other Commissioners. He said he 27 likes the colors, but he feels that some of the tabs are not clear. 28 Carla Banks said the tabs were categorized based on who would come to the site. She 29 said the resident tab is for people who live here; the business tab is for local businesses; and 30 there is also a visitor tab. 31 Chair Jacobs said he feels some of this is redundant. He likes that there is a tab that 32 gives access to other County governmental sites. 33 Chair Jacobs said the Board received an email recently about a situation where a 34 vendor was linked to the health department's page. He asked if the County allows links for "for 35 profit" businesses. He would like to see a weather button link on the site. 36 Jim Northrup said there is no policy for links on the County pages. 37 Chair Jacobs said he feels there should be a policy in place. 38 Carla Banks said government sites usually don't have links to for - profit groups. 39 Jim Northrup said a policy could be put in place. 40 Carla Banks said a weather visual could be added. 41 Commissioner Dorosin suggested staff look at the Wake County site. He said there is a 42 drop down menu under each tab. 43 Carla Banks said this is the idea for this page. 44 Commissioner Rich said the term "stay connected" is widely used. 45 Commissioner Rich said she loves the idea of adding the forecast to front page. 46 Commissioner Gordon asked about the "community giving" tab. 47 Carla Banks said that is for the Orange County Community Giving fund, and that tab will 48 take you to that website.