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the progress that has been made, although there is more to be done. He presented the <br /> following PowerPoint slides: <br /> 911/EMS Assessment update <br /> October 2, 2014 <br /> ACRONYMS <br /> ALS —Advanced Life Support (Intermediate / Paramedic) <br /> AVL—Automatic Vehicle Location <br /> BLS — Basic Life Support (Medical Responder/ EMT) <br /> CAD — Computer Aided Dispatch <br /> EMD — Emergency Medical Dispatch <br /> EMS — Emergency Medical Service <br /> OCES — Orange County Emergency Services <br /> QA— Quality Audit and Improvement <br /> QRV— Quick Response Vehicle <br /> SORS — South Orange Rescue Squad <br /> VHF —Very High Frequency <br /> VIPER—Voice Interoperability Plan for Emergency Responders <br /> EMS Operations <br /> EMS Statistics <br /> Call Volume Comparison By Year <br /> ■ 2014 = 8,763 (year to date) <br /> ■ Projecting 11,864 for 2014, w/o severe weather or significant event <br /> ■ 2013 = 12,369 <br /> ■ Reduction in call volume is because the number of move-ups is now <br /> limited with the addition of M-9 (Orange Grove FD) as well as the <br /> geographic dispersion of our co-located units. <br /> ■ 2012 = 13,445 <br /> Average Response Time Comparison By Year (Chute + Travel) <br /> rd <br /> ■ 2014 = 8:50 (year to date). 3 Quarter was 8:19! <br /> ■ 90th percentile is 14:55 (first time below 15 minutes!) <br /> ■ 2013 = 9:00 <br /> ■ 2012 = 10:30 <br /> EMS Recommendations <br /> R-1 Adjust M-5 and M-8 Coverage Hours (complete) <br /> ■ Based on recent geographic call data (North/South) <br /> ■ M-5 coverage remained 6am-6pm (unchanged) <br /> ■ M-8 coverage changed to 6pm-6am <br /> R-2 Add additional ambulance 9am-9pm (complete) <br /> ■ M-9 added 8am-8pm based on recent geographical call data <br /> ■ Co-located at Orange Grove FD <br /> EMS Recommendations <br /> R-3a&b Use SORS for BLS and bring on BLS ambulance (on-going) <br /> ■ EMD data does not support implementation currently <br />