Agenda - 05-16-1995 - IX-B - Laserfiche WebLink

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6 A proposed joint venture with Orange County Government, United Way of Greater Orange County, and Smart Start would provide shared resources and administration of the system. United Way of Greater Orange County would provide supervision for I&R service in Orange County and the Human Services Coordinating Council would serve as an Advisory Board. The Orange County, Chapel Hill and Carrboro public libraries would also perform I&R services with the assistance of United Way of Greater Orange County. SCHEDULE FOR DEVELOPMENT OF AN I&R SYSTEM Orange County should establish a project team and/or project coordinator to guide the development and implementation of an automated I&R service. According to the Orange County surveys, 62% of I&R services surveyed spent 6 months to 1 year for the planning and implementation of an information and referral service in their communities. Although referral software may be purchased, the project team may need at least 6 months to establish a written plan for the I&R system and provide adequate training for staff. On-going training should be provided to service providers and volunteers to encourage full participation in the use of the I&R system. It is extremely important that the project team establishes a phase-in approach for implementing the I&R system. These recommendations are part of the preliminary planning process for an automated information and referral system in Orange County. The next step is to establish a project team and\or project coordinator to begin the development process for an I&R system. In the development process, the project team should complete a plan of action for the I&R system which includes; a mission statement, referral software, funding sources, operating hours, and other related issues. Upon completion of a plan of action, the implementation process for a centralized, automated I&R system will begin which includes: purchasing hardware and software,