Agenda - 05-16-1995 - IX-B - Laserfiche WebLink

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1 ORANGE COUNTY BOARD OF COMMISSIONERS Action A ends Item No. _ ACTION AGENDA ITEM ABSTRACT Meeting Date: May 16, 1995 SUBJECT: Youth and Family Services Coordination Function -------------------------------------------------------------- DEPARTMENT:Manager PUBLIC HEARING: YES: NO:X --------------------------------------------------------------- ATTACHMENT(S) : INFORMATION CONTACT: I&R Executive Summary Manager's Office - ext. 2300 I&R Final Report (Separate Cover) Memo Dated 11/2/94 TELEPHONE NUMBER - Hillsborough - 732-8181 Chapel Hill - 968-4501 Mebane - 227-2031 Durham - 688-7331 ----------------------------------------------------------------- PURPOSE: To receive an update on the plan of action for improving the collaboration and coordination of the youth and family services delivery system in Orange County; specifically the recommendation regarding the development of an automated Information & Referral System for human services. BACKGROUND: At the November 10,1994 meeting, the Board approved the recommendations toward the enhancement of the human services delivery system (see attached Manager's Memo dated 11/2/94) . One of the recommendations included the researching of automated Information and Referral (I&R) Systems which may be utilized in Orange County. A Master of Public Administration (MPA) intern, Loretta Harper, was hired by the Manager's Office to assess available I&R systems and recommend a plan of action. After surveying several jurisdictions throughout the state and nation, and conducting local site visits, the research indicates that an I&R system would be beneficial for the citizens of Orange County. The main function of an automated I&R system is to link people in need of services with the appropriate agencies or programs that can help them. Clients and service providers would be better able to locate comprehensive, accurate, and up-to-date information about available services and programs.