Agenda - 11-06-2014 - 6a - Laserfiche WebLink

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on 1 Commissioner Gordon asked Jim Groves what he thought are the two most important 2 things that have been done this year, and what are the two most important things to see going 3 forward. 4 Jim Groves said last year the co- location with the fire departments was the most 5 important thing that happened. He said settling in on the new automated dispatch of the CAD 6 was the most important progress with the 911 system. 7 He said moving forward, the most important priority is the continued professionalism, 8 leadership and training of staff. 9 Tony Blake asked if staff is going to implement text to 911. 10 Jim Groves said yes. He said this is a topic at the next board meeting. He said the 11 implementation will be slow as staff makes sure to have a good outreach program that teaches 12 people how to properly use this. 13 14 Jeff Borland arrived at 7:41 pm. 15 16 Dan Jones asked how Orange County's salaries for telecommunicators compare to the 17 surrounding market. 18 Jim Groves said Orange County is slightly lower than the surrounding areas. He said 19 there has been discussion about addressing this. 20 Dan Jones asked if it is it time to do a market study on the salaries for 21 telecommunicators. He said it does not pay for Orange County to train these folks and then 22 have them leave for higher pay in surrounding areas. 23 Commissioner McKee said he was confused, like Commissioner Dorosin, on the volume 24 of calls listed on the PowerPoint slides. He said it would be helpful to differentiate the 25 terminology to clarify this. 26 Commissioner Dorosin said it would also be good if staff could disaggregate the calls to 27 designate the number and type of non - emergency calls, as well as the calls that require an 28 ambulance. 29 30 b) Update on Coverage for Insurance Issues (Remaining Areas Outside Six (6) Road 31 Miles 32 Jason Shepherd, Orange County Fire Marshall said there are still several districts that 33 contain class 10 homes that are outside of the 5 mile district. He said these departments will be 34 speaking tonight. 35 Pete Hallenbeck, Eno Fire Department Deputy Chief, said he has identified all of the 36 parcels that are class 10. He said it will be necessary to have three service districts or work 37 with three departments. He said real estate needs to be given to Cedar Grove, Orange Rural 38 and Orange Grove. He said contact needs to be made with the citizens on Shade Tree Lane, 39 as this road is impassable. He said that area needs to be covered by Orange Rural fire but the 40 road must first be made passable. He said last year there were 96 parcels that were class 10, 41 and by the end of this effort this will be reduced to 6 parcels. He said these 6 remaining parcels 42 are too far to be served by any department. 43 Bill Waddell, Board of Directors President of Orange Grove Fire Department, said the 44 district has two sets of properties that are beyond six miles. The first is 11 buildings off of New 45 Hope Road, and these are within 5 miles of Orange Rural, and they will be contacting Orange 46 Rural to contract with them to cover these areas. He said there are also three vacant lots at the 47 end of Jo Mac Road. He said these do not have residences on them, so they are not a focus. 48 He said there has been discussion about fire roads, which are two lane gravel connections 49 between paved roads that are recognized by the N.C. Department of Insurance. He said this 50 will allow some homes that are just beyond 5 miles to be put within 5 miles.