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2 <br />1 the progress that has been made, although there is more to be done. He presented the <br />2 following PowerPoint slides: <br />3 <br />4 911 /EMS Assessment update <br />5 October 2, 2014 <br />6 <br />7 ACRONYMS <br />8 ALS — Advanced Life Support (Intermediate / Paramedic) <br />9 AVL — Automatic Vehicle Location <br />10 BLS — Basic Life Support (Medical Responder / EMT) <br />11 CAD — Computer Aided Dispatch <br />12 EMD — Emergency Medical Dispatch <br />13 EMS — Emergency Medical Service <br />14 OCES — Orange County Emergency Services <br />15 QA — Quality Audit and Improvement <br />16 QRV — Quick Response Vehicle <br />17 SORS — South Orange Rescue Squad <br />18 VHF —Very High Frequency <br />19 VIPER — Voice Interoperability Plan for Emergency Responders <br />20 <br />21 EMS Operations <br />22 EMS Statistics <br />23 Call Volume Comparison By Year <br />24 ■ 2014 = 8,763 (year to date) <br />25 ■ Projecting 11,864 for 2014, w/o severe weather or significant event <br />26 ■ 2013 = 12,369 <br />27 Reduction in call volume is because the number of move -ups is now <br />28 limited with the addition of M -9 (Orange Grove FD) as well as the <br />29 geographic dispersion of our co- located units. <br />30 ■ 2012 = 13,445 <br />31 <br />32 Average Response Time Comparison By Year (Chute + Travel) <br />rd <br />33 ■ 2014 = 8:50 (year to date). 3 Quarter was 8:19! <br />34 ■ 90th percentile is 14:55 (first time below 15 minutes!) <br />35 ■ 2013 = 9:00 <br />36 ■ 2012 = 10:30 <br />37 ■ <br />38 EMS Recommendations <br />39 R -1 Adjust M -5 and M -8 Coverage Hours (complete) <br />40 Based on recent geographic call data (North /South) <br />41 ■ M -5 coverage remained 6am -6pm (unchanged) <br />42 ■ M -8 coverage changed to 6pm -6am <br />43 R -2 Add additional ambulance 9am -9pm (complete) <br />44 M -9 added 8am -8pm based on recent geographical call data <br />45 ■ Co- located at Orange Grove FD <br />46 ■ <br />47 EMS Recommendations <br />48 R -3a &b Use SORS for BLS and bring on BLS ambulance (on- going) <br />49 ■ EMD data does not support implementation currently <br />