Agenda - 03-07-2013 - 8a - Laserfiche WebLink

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After January, 2014, and after we have determined that a property is not in compliance, the 5 foremost goal is to bring said property into compliance without having to levy a fine. I hope our approach outlined below is found to be friendly and supportive of the BOCC's goals in adopting the Ordinance: 1. Non - compliance discovered. 2. Tax Office will send a notification of corrective action affording the resident 60 days to follow through with needed corrective action. Said letter will contain all necessary information for the resident to bring property into compliance. The Tax Office, within these 60 days, will communicate further with the affected resident through field visits and phone calls. As long as the resident is continuing to work with the Tax Office on needed corrective action, a letter of non - compliance will not be sent. Only in the event that a resident disregards our initial communication or is uncooperative will the Tax Office send a letter of non - compliance, and this will occur only after the initial 60 days has elapsed from the initial communication. 3. Letter of non - compliance will be mailed after no response or no cooperation comes of the friendly letter. A resident would have 60 days from date on letter of non - compliance to provide noted corrective action. Should no response come from the resident within the additional 60 days, a fine of $50 would be levied and collected by the Tax Office. It should be noted that the Tax Office has a software application to track properties and their notification dates, which means the system can be queried to pull records of those whose initial 60 days has elapsed, are in non - compliance, etc. 2013 SOFT IMPLEMENTATION PLAN Throughout 2013 the Tax Office is preparing a strong public relations and education campaign, preparing notification letters and setting up collection procedures. Leveraging resources available to us through our community partners is essential, too. We hope to accurately communicate the need for complying with the Ordinance to all those potentially affected. Tasks to be completed this year include: • Present Ordinance overview to local Realtors • Work with Orange County Homeowners Associations to help them determine if their policies should be modified to comply with the new Ordinance • Routinely meet with the Sheriff's Department, EMS and fire chiefs to pinpoint issues of potential non - compliance • Take advantage of any presentation already planned by the Tax Office, and include an overview of the new Ordinance into those • Capitalize on the power of Twitter, YouTube and other social media outlets for news, information and announcements • Work with the Orange County Public Information Office to prepare and disseminate press releases to news outlets and residents • Develop standard notification letters to be used in communications with residents