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County staff will execute and record a loan modification agreement reflecting the <br /> resulting increase in the original loan amount. If the amount of the loan is <br /> decreased due to a change order, then an Estoppel Agreement is executed by <br /> NCHFA, reducing the amount of the lien. <br /> 19. The warranty period: It is extremely important that any problems with the work <br /> that was performed be reported by the homeowner, to the Rehabilitation Specialist, <br /> as soon as possible. All bona fide defects in materials and workmanship reported <br /> within one year of completion of construction will be corrected free of charge. <br /> What are the key dates? If after reading this document, you feel that you qualify for <br /> this program and wish to apply,please keep the following dates in mind: <br /> • Applications available to the public starting September 1,2014. <br /> • Applications must be turned in to Orange County by 5:00 PM on October 31, <br /> 2014. <br /> • Selection of units will be made monthly on September 30, October 31, and <br /> November 28,2014. <br /> • All rehabilitation work must be under construction by December 31,2016. <br /> • All rehabilitation work must be completed by June 30,2017. <br /> How do I request an application? <br /> Contact: <br /> Renee D. Holmes, Housing Programs Coordinator <br /> Orange County Housing, Human Rights and Community Development <br /> 300 W. Tryon Street <br /> PO Box 8181 <br /> Hillsborough,NC 27278 <br /> Phone: (919)245-2495 <br /> Or request by mail at: <br /> Orange County Housing, Human Rights and Community Development Department <br /> 300 W. Tryon Street <br /> PO Box 8181 <br /> Hillsborough,NC 27278 <br /> Is there a procedure for dealing with complaints, disputes and appeals? <br /> Although the application process and rehabilitation guidelines are meant to be as fair as <br /> possible, Orange County realizes that there is still a chance that some applicants or <br /> participants may feel that they are not treated fairly. The following procedures are <br /> designed to provide an avenue for resolution of complaints and appeals. <br /> During the application process: <br /> 9 <br />