Orange County NC Website
Browse       Search
DocuSign Envelope ID: 1 E8BDD1 D-A826-4FDB-AB97-5EE804B7DCCB <br /> 10"__- CERVIS <br /> days notice to Customer. If this Service Agreement is terminated for reasons other than Customer <br /> breach, Customer will receive a refund of any unused portion of their fees and Stored Data will be <br /> made available by CERVIS for Customer downloading for up to ninety (90) days after termination. <br /> After ninety (90) days CERVIS shall destroy remaining data in Customer's account. <br /> 5.3 Voluntary Service Cancellation. A Customer may cancel this Service Agreement and use of <br /> the Service at anytime. To cancel CERVIS, Customer must complete and sign a Service <br /> Cancellation Form and must also pay any outstanding account balance immediately upon <br /> cancellation. The voluntary cancellation is not effective until CERVIS receives the signed and <br /> completed Service Cancellation Form via fax, e-mail, or in-person and all required payments have <br /> been made. All set-up fees and service fees are billed in advance and no paid set-up fees, service <br /> fees or credit balances from credits previously issued will be refunded, unless cancellation is <br /> within thirty (30) days of the Effective Date as described below in paragraph 5.4. If Customer <br /> wishes to obtain its Stored Data, the Customer is responsible for retrieving their Stored Data from <br /> the System prior to their cancellation. Customer grants CERVIS the right to destroy all Stored <br /> Data and information left in cancelled accounts. CERVIS will remove Customer's Stored Data <br /> from the System upon Customer cancellation. <br /> 5.4 Termination Within First Thirty(30) Days. Customer may opt to cancel their Service within <br /> thirty (30) days of the Effective Date and receive a full refund of the monthly or annual fees that <br /> they have previously paid. Customer will not receive a refund of their set-up fee. To cancel <br /> Service pursuant to this Section 5.4, CERVIS must receive the signed and completed Service <br /> Cancellation Form from Customer via fax, e-mail, or in-person no later than thirty (30) days from <br /> the Effective Date. <br /> FEES AND PAYMENTS <br /> 6.1 Fees. Customer agrees to pay the Set-Up and Service Fees that they have selected on <br /> Schedule A. <br /> 6.2 Fee Changes. CERVIS will not, at any time, increase the monthly and annual fees to <br /> Customer. CERVIS reserves the right to change fees or increase fees for new Customers only. <br /> 6.3 Taxes. CERVIS shall charge Customer all federal, state and local taxes, if any, which are <br /> applicable by law to all fees and services. If Customer is exempt from paying federal, state or <br /> local taxes, the proper paperwork must be submitted to CERVIS within ninety (90) days of the <br /> Effective Date. <br /> GENERAL PROVISIONS <br /> 7.1 Attachments. This Service Agreement is accompanied by the following attachments: <br /> Schedule A - Fees and Payment Terms <br /> Each attachment to this Service Agreement is incorporated herein by reference in its entirety, the <br /> same as though fully set forth at length herein. <br /> Page 3 of 6 <br />