Orange County NC Website
Comprehensive Assessment of Emergency Medical Services 48 <br />and 911 /Communications Center Operations Study <br />materials, and data clarification. Many, if not all of these suggestions were ultimately addressed in the <br />report that follows and, frankly, made the report better for it. <br />Following the initial draft reviews by the Work Group, the changes called for were addressed and <br />represented by the consultant. A final draft was prepared by the consultant and copies provided to the <br />members of the Board of County Commissioners. Following which, at their August 30th meeting, they <br />were presented with a formal presentation of the study's findings, recommendations, and probable <br />costs. <br />Finally, through announcements via local media outlets, the general public was invited to an open <br />meeting where they could receive and comment on the same findings, recommendations, and costs <br />presented previously to the Board. This meeting was held the evening of September 27th <br />REPORT ORGANIZATION <br />The narrative and accompanying graphics and illustrations that make up this document are organized <br />into seven (7) major report sections as follows: <br />Section 1- Introduction <br />Section2- Emergency Medical Services (EMS) <br />Section 3- County Population <br />Section 4- 911 /Communications Center <br />Section 5- Probable Costs <br />Section 6- Implementation Schedule <br />Section 7- Appendix <br />Of course the majority of the almost 100 pages that follow are comprised of discussions regarding <br />Emergency Medical Services (Section 2) and the 911/ Communications Center (Section 31. <br />Subsequently, these two Sections are organized similarly and include the following sub - section <br />headings: <br />• Historical & Statutory References <br />• Existing Conditions <br />• Performance & Costs <br />• Issues of Concern <br />• Recommendations <br />SUMMARY OBSERVATIONS <br />The Issues of Concern identified and addressed for both EMS and the Communications Center are in fact <br />"existing problems" that are impacting the level of service offered the Public Safety community and <br />ultimately the citizens of the County, every day. They did not develop overnight. <br />Hopefully, however, the work begun by the Emergency Services Work Group has perpetuated a more <br />serious look at these issues. Hopefully as well, this report has begun to identify specific priorities that <br />the County will now begin to address; "begin" is the key. While numerous recommendations are <br />offered, together with a plan for implementation, neither can be said to be "etched in stone ", nor <br />should they be. These recommendations will inevitably (as they should) be massaged, word - smithed, <br />and perhaps re- prioritized. The challenge the County faces now -is to act, and do so as expeditiously as <br />possible. <br />Solutions for Local Government, Inc. 4 <br />