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158 <br />D RAFT North Carolina 911 Board Operating Standards — Version 04/14/2011 D RA FT <br />1 3.1.4.3 Each Public Safety Answering Point shall develop a formal plan to maintain and operate the <br />2 Backup Public Safety Answering Point or if backup is provided by another Public Safety Answering <br />3 Point a formal plan that defines the duties and responsibilities of the alternate Public Safety Answering <br />4 Point. <br />5 3.1.4.3.1 The plan shall include the ability to reroute incoming emergency call traffic to the backup center <br />6 and to process and dispatch emergency calls at that backup center. <br />7 3.1.4.3.2 The plan shall be included in the Comprehensive Emergency Management Plan (CEMP). <br />8 3.1.5 The Public Safety Answering Point shall be capable of continuous operation long enough to <br />9 enable the transfer of operations to the Backup Public Safety Answering Point in the event of an <br />10 emergency in the Public Safety Answering Point or in the building that houses the Public Safety <br />11 Answering Point. <br />12 3.1.6 Systems that are essential to the operation of the Public Safety Answering Point shall be designed <br />13 to accommodate peak workloads. <br />14 3.1.7 Public Safety Answering Points shall be designed to accommodate the staffmg level necessary to <br />15 operate the center as required by the Standards set herein. <br />16 3.1.8 The design of the Public Safety Answering Point shall be based on the number of personnel <br />17 needed to handle peak workloads as required by the Standards set herein. <br />18 3.1.9 Each Public Safety Answering Point shall have a written Comprehensive Emergency <br />19 Management Plan (CEMP). <br />20 3.1.9.1 Emergency Fire Plan. There shall be a local management approved, written, dated, and annually <br />21 tested emergency fire plan that is part of the CEMP. <br />22 3.1.9.2 Damage Control Plan. There shall be a local management approved, written, dated, and annually <br />23 tested damage control plan that is part of the CEMP. <br />24 3.1.9.3 Backup Plan. There shall be a local management approved, written, dated, and annually tested <br />25 backup Public Saftey Answering Point plan that is part of the CEMP and approved by the NC 911 Board. <br />26 3.1.10 Penetrations into the Public Safety Answering Point shall be limited to those necessary for the <br />27 operation of the center. <br />28 Section 4 Power <br />29 4.5.1 At least two independent and reliable power sources shall be provided, one primary and one <br />30 secondary, each of which shall be of adequate capacity for operation of the Public Safety Answering <br />31 Point. <br />32 4.5.2. Power sources shall be monitored for integrity, with annunciation provided in the operations <br />33 room. <br />34 4.5.3 Primary Power Source. One of the following shall supply primary power: <br />Page 5 <br />