Agenda - 10-03-2013 - 1 - Laserfiche WebLink

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156 D RAFT North Carolina 911 Board Operating Standards — Version 04/14/2011 D RA FT 1 2.3.6 Computer -Aided Dispatch (CAD). A combination of hardware and software that provides data 2 entry, makes resource recommendations, and notifies and tracks those resources before, during, and after 3 emergency calls, preserving records of those emergency calls and status changes for later analysis. 4 2.3.7 Computer Aided Dispatch (CAD) Terminal. An electronic device that combines a keyboard and a 5 display screen to allow exchange of information between a Telecommunicator and one or more computers 6 in the system/network. 7 2.3.8 Control Console. A wall - mounted or desktop panel or cabinet containing controls to operate 8 communications equipment. 9 2.3.9 Coordinated Universal Time. A coordinated time scale, maintained by the Bureau International 10 des Poids et Measures (BIPM), which forms the basis of a coordinated dissemination of standard 11 frequencies and time signals. 12 2.3.10 Dispatch Circuit. A circuit over which a signal is transmitted from the Public Safety Answering 13 Point to an emergency response facility (ERF) or emergency response unit (ERU) to notify the emergency 14 response unit to respond to an emergency. 15 2.3.11 Emergency Call Processing/Dispatching. A process by which an emergency call answered at the 16 Public Safety Answering Point is transmitted to emergency response facilities (ERFs) or to emergency 17 response units (ERU) in the field. 18 2.3.12 Emergency Response Unit (ERU). A first responder to include but not limited to a police vehicle, 19 a fire truck, and an ambulance. 20 2.3.13 Logging Voice Recorder. A device that records voice conversations and automatically logs the 21 time and date of such conversations; normally, a multichannel device that keeps a semi - permanent record 22 of operations. 23 2.3.14 Notification. The time at which an emergency call is received and acknowledged at a Public 24 Safety Answering Point. 25 2.3.15 Operations Room. The room in the Public Safety Answering Point where emergency calls are 26 received and processed and communications with emergency response personnel are conducted. 27 2.3.16 Public Safety Agency. An organization that provides law enforcement, emergency medical, fire, 28 rescue, communications, or related support services. 29 2.3.17 Security Vestibule. A compartment provided with two or more doors where the intended purpose 30 is to prevent continuous and unobstructed passage by allowing the release of only one door at a time. 31 2.3.18 Standard Operating Procedures (SOPS). Written organizational directives that establish or 32 prescribe specific operational or administrative methods that are to be followed routinely for the 33 performance of designated operations or actions. 34 2.3.19 Stored Emergency Power Supply System (SEPSS). A system consisting of a UPS, or a motor 35 generator, powered by a stored electrical energy source, together with a transfer switch designed to Page 3