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154 <br />D RAFT North Carolina 911 Board Operating Standards — Version 04/14/2011 D RA FT <br />1 Section 1 Administration <br />2 1.1 Scope. <br />3 1.1.1 These standards shall cover the installation, performance, operation, and maintenance of Public <br />4 Safety Answering Points and the associated emergency communication systems. <br />5 1.1.2 These standards shall not be used as a design specification manual or an instruction manual. <br />6 1.1.3 Unless specified otherwise herein compliance with these standards is required by July 1, 2012. <br />7 1.2 Purpose. <br />8 The purpose of these standards shall be as follows: <br />9 1.2.1 To specify operations, facilities, and communications systems that receive emergency calls from <br />10 the public. <br />11 1.2.2 To provide requirements for the retransmission of such emergency calls to the appropriate <br />12 emergency response agencies. <br />13 1.2.3 To provide requirements for dispatching of appropriate emergency response personnel. <br />14 1.2.4 To establish the required levels of performance and quality of installations of emergency services <br />15 communications systems. <br />16 1.3 Application. <br />17 These standards shall apply to emergency 911 systems that include, but are not limited to, dispatching <br />18 systems, telephone systems, and public reporting systems that provide the following functions: <br />19 1.3.1 Communication between the public and emergency response agencies. <br />20 1.3.2 Communication within the emergency response agency under emergency and non - emergency <br />21 conditions. <br />22 1.3.3 Communication among emergency response agencies. <br />23 1.4 Equivalency. <br />24 Nothing in these standards is intended to prevent the use of systems, methods, or devices of equivalent or <br />25 superior quality, strength, fire resistance, effectiveness, durability, and safety over those prescribed by <br />26 these standards. <br />27 1.4.1 Technical documentation shall be submitted to the local authority having jurisdiction to <br />28 demonstrate equivalency. <br />29 1.4.2 The system, method, or device shall be approved for the intended purpose by the authority having <br />30 jurisdiction. <br />Page 1 <br />