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ORANGE COUNTY <br />BOARD OF COMMISSIONERS <br />ACTION AGENDA ITEM ABSTRACT <br />Meeting Date: June 24, 2008 <br />Action Agenda <br />Item No. ~-- --~ <br />SUBJECT: Web Template Contract <br />DEPARTMENT: Information Technologies <br />PUBLIC HEARING: (Y/N) No <br />ATTACHMENT(S): <br />Kelly Marcom Cost Proposal and <br />Statement of Work <br />Contract between Orange County and <br />Kelly Marcom <br />INFORMATION CONTACT: <br />Todd Jones, (919) 245-2285 <br />PURPOSE: To consider signing a contract with Kelly Marcom of Sanford, NC to develop <br />templates for the Orange County website. <br />BACKGROUND: The Orange County website (http://www.co.orancle.nc.us) has steadily grown <br />since its inception in 1996. Its growth was initially- driven by individual departments working <br />informally with the Information Technologies department in creating new content and services to <br />address customers' needs. While this process ensured each department was able to tailor its <br />website to their constituent communities, there was no overarching website strategy or formal <br />web authoring standards to manage the growth of information or the evolving public needs over <br />time. <br />Over the past two years, the Information Technologies department has worked with <br />departmental web administrators in a collaborative effort to address issues resulting from the <br />historically ad hoc evolution of the County's website. These efforts were described in a report <br />presented to the Board on April 24, 2007. <br />While the work of Information Technologies and departmental webmasters has .successfully <br />addressed many of the issues raised by the public, there remains work to be done. The web <br />template designed by Information Technologies to standardize the display and consistency of <br />website information is now in use by a significant majority of the County departments. This <br />template was intended to be a temporary design until a professional template redesign could be <br />performed. Given the work of Information Technologies and the webmasters, the template <br />redesign can now be performed and implemented at a modest cost. The redesign will leverage <br />organizational and navigation mechanisms already in place to guide and direct the public to <br />areas of interest. <br />