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a <br />Orange County Information Technologies <br />Accomplishments since last update (2006) <br />With strong Board and management support; Orange County Information Technology <br />has made significant strides since the last revision of our Strategic Technology Plan in <br />2006. The County continues to increase its reliance on technology to gain operating <br />efficiencies, improve customer service, reduce error rates, respond quickly to evolving <br />statutory requirements, increase overall data availability and provide new services. <br />Field Technology <br />Since 2006, there has been a concerted Commissioner led drive to enable more <br />technology in the field, ensuring greater access to data, and yielding prompt and thorough <br />customer service. The following departments have implemented field technology in this <br />time period: <br />• Planning and Inspections <br />• Animal Service <br />• Sheriff <br />• Health <br />• Emergency Services <br />• Tax Assessor <br />With these departments leveraging the flexibility of field technology, they are able to <br />provide more prompt service, stay in the field longer, eliminate re-keying inefficiencies <br />and reduce fuel consumption costs associated with return visits to the office. <br />Data Retention <br />With the BOCC's support to purchase a Storage Area Network device, the County has a <br />solid data management system. The SAN provides multiple forms of built-in redundancy <br />for data storage, providing great assurance of data availability and retention. The SAN <br />also allows the County to provision servers more cheaply and to manage those servers <br />more effectively. <br />Since 2006, IT has instituted secure offsite daily backups and out-of-County storage of <br />weekly data backup tapes, ensuring the recovery of critical County information in the <br />event of a catastrophic event. <br />Security <br />Orange County's network is more secure than ever. Information Technologies has been <br />continuously monitoring the network for vulnerabilities, addressing any resulting <br />exposures. <br />One major area in which we've made significant strides is the implementation of Strong <br />Password enforcement. By requiring all persons using equipment on the County network <br />to have a unique login id and password, we have complied with HIPAA regulations, met <br />Page 1 6/12/2008 <br />