Orange County NC Website
Table of Contents <br /> Section1—Definitions....................................................................................................................................1 <br /> Section 2—Employee Benefit Plan: Customer Responsibilities.....................................................................2 <br /> Section 3—Customer Other Responsibilities..................................................................................................3 <br /> Section4—Services Provisions.......................................................................................................................3 <br /> Section 5—Benefit Determinations and Appeals............................................................................................7 <br /> Section6—Service Fees..................................................................................................................................8 <br /> Section 7—Providing Funds For Benefits.......................................................................................................9 <br /> Section8—Term Of The Agreement............................................................................................................10 <br /> Section9—Termination................................................................................................................................10 <br /> Section 10—Records,Information,Audits...................................................................................................10 <br /> Section11 —System Access..........................................................................................................................12 <br /> Section 12—Taxes And Assessments...........................................................................................................13 <br /> Section13—Indemnification.........................................................................................................................13 <br /> Section 14—Plan Benefits Litigation.............................................................................. .............................13 <br /> Section15—Mediation..................................................................................................................................14 <br /> Section16—Miscellaneous...........................................................................................................................14 <br /> EXHIBITA—SERVICES............................................................................................................................16 <br /> EXHIBITB—SERVICE FEES ....................................................................................................................22 <br /> EXHIBIT C—PERFORMANCE STANDARDS FOR HEALTH BENEFITS............................................23 <br /> EXHIBIT D—BUSINESS ASSOCIATE AGREEMENT ADDENDUM....................................................29 <br />