2014-341 Housing - Marianela Manana for translation or interpretation services $5,000

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2. As needed, the Provider will discuss with County staff recomr.lendations to improve the utility and cultural appropriateness of material for the target audience prior to translation. Upon consultation with Provider; County staff may choose to modify the English version before resubmittin;; for a direct translation. Document consultation may be charged as part of the translation service,but must be agreed upon in advance. 3. All translations should match the original version in terms of content and format. 4. The Provider will submit an electronic version of the translation. Documents must be formatted using an MS Word software program and/or submitted as a PDF so that COUNTY staff can open and read the document. 3. County's Responsibilities. County will compensate Provider as provided in subsection 4 for interpretation and translation services at the rate prescribed. Per hour reimbursement will begin at the time the Provider meets with County staff for the appointment and ends at the time the staff and interpreter contact is completed. There will be a minimum of one (1) hour of service for an appointment. County will reimburse the Provider for one(1)hour of interpretation service in the event of a same day cancelled appointment. That includes appointments for clients who do not show up for an appointment, and for those who cancel an appointment witlL less than 24 hour notice. 4. Payment for Services: The County agrees to pay at the rates specified for Services satisfactorily performed in accord with this Agreement. The amount to be paid by the County shall not exceed $5,000 ($35/hour for Interpretation and $0.12/word for Translation services). Payment shall be made within thirty(30) days of an invoice properly submitted to County. Should Provider fail to perform its duties under the terms of this Agreement, County may, without fau_t or penalty, withhold any payment associated with the work to be performed until such time as said work is completed. The procedures for payment of services rendered shall be as follows: a. The Provider. The Provider will complete and submit either the County Invoice for Payment of Translation Services or Interpretation Services form to County staff at the time the service is rendered. County staff will verify the information, sign and forward the four.for payment of services. b. For interpretation services only: i. The Provider will record the start and finish time worked to the minu`e. After the first hour of service,payment will be calculated and paid per minute. ii. The Provider shall submit one invoice per client, unless there is a block of appointments without interruption. Without interruption means that fiere were no cancelled appointments and no lunch hour included. This is appropriate for a group of clients who are served for the same type of appointment, at the sEme location. For question, contact the departmental contact. iii. In the event of a cancelled appointment, the Provider is required to stay until relieved of duty by the individual in charge. County staff may require other interpreter-related services in place of the scheduled appointment. As Stated above, the Provider may submit an invoice in the event of a broken appointment (with less than 24 hour notice). Revised May 2014 3