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/enovo Services Statement of Work <br /> Exhibit B-Asset Recovery and Disposal Services <br /> Scope of Work <br /> co Overview <br /> Lenovo Asset Recovery Services ("Service") are customizable set of services to help manage end-of-life <br /> technology equipment disposition by providing computer buy-back, refurbishment, data destruction, performed <br /> according to applicable environmental laws and applicable local, state, or federal standards, and recycling in a <br /> secure and environmentally responsible way. Lenovo may use third parties, referred to as"Service Providers", to <br /> provide this Service. If the Service includes facilitating a sale,the sale is from the Customer and to the third joarty <br /> and the transfer of title will be directly to the third party. <br /> 2.0 Scope <br /> This SOW describes the purchase ("buy back") and disposal service to be provided by Lenovo for Customer's <br /> existing on site, surplus Desktop Systems, Mobile Systems, Servers, Monitors, Printers, and other computer <br /> peripheral equipment("Product")as set forth in the request for estimate. <br /> 1. Services Overview <br /> Lenovo will support the receipt of Customer's Product, maintain records of Product received, and if applicable, <br /> remove Customer asset or property tags, overwrite or destroy hard drives, and recycle or dispose of Product <br /> in accordance with applicable regulatory requirements. Lenovo can also support the purchase of Product by <br /> third parties. Lenovo will facilitate donations to a third party, if required. <br /> 2. Services Include <br /> a) Package Product and, if applicable, Palletize Product for shipment at agreed to designated location <br /> b) Ship the Product from an agreed to designated location. The minimum quantity for each shipment <br /> location, if applicable, is included in this SOW. <br /> c) Remove Customer property and/or asset tags, if applicable <br /> d) As applicable, perform Data Sanitization according to the National Institute of Standards & Technology <br /> (NIST) SP800-88 clearing standards or destroy storage device. Storage device will be tracked by the <br /> storage device's serial number and the parent Product's serial number <br /> e) As applicable, optical media and portable magnetic media(CD's, DVD's, etc.)will be collected in a locked <br /> confidential container and will be destroyed through a bonded process. <br /> f) As applicable, provide certificate of data destruction by storage device serial number and parent Product <br /> serial number <br /> g) Prepare the Product for resale or recycling of scrap and assets with no resale value. <br /> h) Recycle or dispose of Product in accordance with applicable regulatory requirements <br /> i) Provide a certificate of environmental disposition for recycled Product <br /> j) Provide a reconciliation report of Product received for each scheduled transaction by make, model, serial <br /> number and Customer location <br /> k) Performance on Monday through Friday, during local business hours unless otherwise agreed. <br /> 3.0 Customer Responsibilities <br /> 1. Provide a record and return schedule of assets to be serviced, prior to start of engagement. This list must be <br /> in the format specked by Lenovo and include asset count, manufacturer, make, model, asset <br /> address/location, Product operating condition and, if available, manufacturers' serial number. <br /> 2. Remove any passwords from Product that may limit access to Product or provide passwords for the products. <br /> 3. Perform a backup of data on any Product prior to its shipment to the disposal location designated by Lenovo. <br /> 4. Do not provide any Product that is contaminated by any hazardous substances that were not part of the <br /> Product when sold as new. <br /> 5. Inform Lenovo of any changes to locations and/or asset counts. <br /> Orange County NC Gov't-Lenovo Services Statement of Work(16 APRIL 2014) Page 8 of 11 <br />