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12 <br /> • Virtual desktops and applications should be delivered using the <br /> appropriate industry technology that provides desired end-user <br /> experience at the lowest total cost of ownership <br /> • The latest imaging technology (Machine Creation Service) within <br /> XenDesktop should be evaluated to improve the management of the <br /> solution <br /> • Application virtualization may improve the flexibility of the solution and <br /> provide users with options when using non-typical desktop devices <br /> • User profile management needs to be fully analyzed and implemented <br /> • Orange County should obtain additional user management capabilities as <br /> a result of implementing a centrally delivered computing solution <br /> • The ability to leverage personal devices (BYOD) and thin client PCs <br /> should be considered when designing and implementing the solution. The <br /> following departments have been identified as the focus of this project <br /> and should be considered during the assessment phase as candidates for <br /> the proposed solution (Library, Health, DSS, IT Training Lab, Solid Waste, <br /> Aging, ROD, Child Support, Planning and Inspections, Economic <br /> Development) <br /> The focus of this project is to provide a Citrix solution that will deliver these <br /> applications and a Windows Desktop with the best possible user experience. In. <br /> addition to providing access to these applications, Orange County would like to <br /> implement a solution that can be leveraged for other future computing needs, <br /> including new virtualized applications or desktops. <br /> The scope of this project is to provide Orange County with a complete solution <br /> including assessment, design, implementation, and rollout phases. XenTegra <br /> considers this to be a full production-worthy project that should include all the <br /> appropriate Citrix and industry recommended practices. <br /> This document estimates the amount of time it will take to complete the scope <br /> of this project. Issues may arise during the project that will increase the time <br /> needed to complete the project. If the estimated time proposed in this <br /> statement of work exceeds the actual time needed, Orange County is not <br /> obligated to pay for hours worked beyond the 520 hours scoped in this <br /> document. <br /> It is the goal of XenTegra that each part of the project will provide the staff of <br /> Orange County with a large amount of knowledge transfer. It is the <br /> responsibility of the Orange County staff to be available and open to receive the <br /> value of the knowledge transfer. <br /> C <br /> I <br /> 2 <br />