2014-168 Solid Waste - Department of Environment and Natural Resources for Roll Cart Purchase $75,000

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ATTACHMENT C DENR CONTRACT NO.5833 Public Outreach Plan: Recycling promotional plans will have a multi-pronged approach including: • preliminary mailing to all those eligible for rural curbside recycling about a month or two before carts are delivered,(as an example of the nature of our mailers,a copy of the front of the FY 13-14 calendar postcard has been submitted with this application as Attachment 3.). We maintain a highly specific address list for all the residences served along all ten rural routes that is updated annually. • identifying and meeting with neighborhood groups such as homeowners associations or other similarly organized geographically based groups,at least one meeting per Township • an explanatory flyer or decal with the carts when delivered, • The County's website will have a feature page for the affected communities with additional information, • And a QR Code will be used on distributed media to help guide users to the website. The County will be prepared to meet with individuals or groups after carts are delivered to resolve any issues or questions for specific circumstances.Because this pilot the transition to carts for curbside recycling is specific to some unincorporated areas of the county,the use of broader media-based education will be limited to those media reaching that population until the program is implemented and then a broader strategy will be used to publicize the results. However,to the extent that it is appropriate, publicity regarding the project may appear in local papers and in the department's regular electronic newsletter.Residents may keep their bins or place them in the roll cart for recycling. Following implementation,a satisfaction survey may be conducted and data used to fine-tune the program. In advance of cart distribution,the County will pay special attention to the geography and topography of areas that may be deemed challenging to be served with roll carts and address the potential collection issues with either individual residents or groups or residents along particularly challenging narrow private roads,long driveways,very hilly areas,etc.The intention is to serve as many homes as possible with the roll carts area and learn from the experiences how to manage cart service for these challenging areas.The overall assumption will be that roll carts will be used for collecting recyclables unless there are collection circumstances that cannot be resolved, in which case bins will continue to be allowed for recycling collection. We also hope to develop some tools that may help other communities work on this issue.E.g. is it useful or possible or effective to establish a`curbside corral'to store multiple carts from a community on long,marginally accessible private roads. Implementation Timeline: At this point it is difficult to pinpoint the specific dates of program implementation.A possible schedule, a task sequence and duration shown below give an idea of our planning process but the dates are somewhat fluid depending upon a variety of factors including truck and cart bid awards and delivery, responses to the planned survey and staff capacity to institute the program. January 2014 Bid for new rural collection trucks February 2014 Grant Awarded April 2014 Bid awarded for trucks October 2014 Trucks delivered and tested,training conducted April—July 2014 Identification of problem areas for use of carts and development of strategies to resolve or continue to use bins May 2014 Bid for carts(or piggyback if available) 4