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Pa e 2 of 3 Orlando Metcalf III <br />g <br />satisfaction ratings. Built an extensive contact list and developed relationships within the <br />automation and control community to identify and secure volunteers for program <br />committee service; secure keynote and plenary speakers; identify current. issues, <br />practices and technology advances to develop marketable technical programs, and <br />identify opportunities for new event development. <br />(01/98 - 12/02) Schneider Electric <br />- Sr. Product Marketing Manager <br />- Sr. Marketing Specialist <br />- Application Engineer <br />Established in 2 years a $3+ million annual global Ethernet infrastructure business based <br />on industry standard Ethernet technologies, generating over $450,000 in revenue <br />through sales training in twelve. countries. Coordinated concurrent project activities in <br />Germany, France, and the United .States. Generated over $200,000 in incremental <br />revenue by creating new marketing strategies to improve customer awareness and brand <br />recognition. Developed internal Product Sales and Technician training materials and <br />conducted training sessions.worldwide, with audiences ranging from 5 to over 100 <br />participants. Directed MarCom in the generation of multiple language sales and <br />marketing collateral, technical documents and articles for direct placement in target <br />publications and to fulfill editorial content for select issues. <br />Implemented a successful international Third Party partners program for communication <br />protocol development within the diverse cultural and engineering disciplines of the <br />organization and its partners. <br />As Program manager to develop an enhanced instruction set application program to <br />satisfy stringent NASA rocket motor test specifications, brought the project in on time, <br />under budget and secured the controls contract. Project manager and design engineer <br />on several analog, digital, and embedded system engineering projects. <br />Supported international standards development through participation in various industry <br />focused consortia. Enhanced staff performance in the recognition and management of <br />Intellectual Property, Confidential corporate information, and correct corporate image use <br />as an Intellectual Property Committee founding member. Awarded two US Ethernet <br />patents and one European Ethernet patent with additional patents pending. <br />(06/76 - 01/88) G+W Eagle Signal Controls <br />- Director of Technical Services <br />- Sr. Systems Engineer <br />- Electronics Design Engineer <br />Reduced Call Center response time 28°/a. Improved Call Center customer satisfaction <br />53%. Redesigned company training program. Increased student attendance 4900% (not <br />a typo) in the first 12 calendar months. Redesigned Divisional trade show support <br />